Miao Miao , Yuki Nishida , Zhen Li , Min Hou , Zening Song
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引用次数: 0
摘要
消费者在高消费事件后往往会抑制非必需品的购买欲望。然而,思想抑制对信息搜索(IS)的动态影响及其与购买意向的关系尚不清楚。本研究采用问卷调查和多阶段实验的方法来研究抑制、IS和pi之间的相互作用。研究结果表明:(1)购买相关思维抑制在抑制阶段降低了IS,但随后引发了反弹效应,与讽刺过程理论一致;(2)抑制以相位依赖的方式调节IS-PI关系,抑制期间is对pi的影响较弱,抑制后is对pi的影响较强;(3) is - pi关系是非线性的,因为抑制期间适度的is维持了交战,而过度搜索抑制了抑制后的is。这些见解为营销人员在确定抑制阶段、优化信息传播和促进消费者决策方面提供了实际意义。
When consumers suppress: Exploring the dynamics of thought suppression, information search, and purchase intentions
Consumers tend to suppress desires for nonessential purchases following high-expenditure events. However, the dynamic impact of thought suppression on information search (IS) and its relationship with purchase intentions (PIs) is unclear. This study uses a survey and multiphase experiment to investigate the interplay among suppression, IS, and PIs. The findings indicate the following: (1) purchase-related thought suppression reduces IS during the suppression phase but triggers a rebound effect afterward, aligning with ironic process theory; (2) suppression moderates the IS–PI relationship in a phase-dependent manner—IS has a weaker effect on PIs during suppression but a stronger influence post-suppression; and (3) the IS–PI relationship is nonlinear, as moderate IS during suppression sustains engagement, whereas excessive search dampens post-suppression IS. These insights offer practical implications for marketers in identifying suppression stages, optimizing information dissemination, and facilitating consumer decision making.
期刊介绍:
The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are:
Retailing and the sale of goods
The provision of consumer services, including transportation, tourism, and leisure.