Esther Ochoa, Katherine D Long, Daehee Jeong, Aimee Solovic, Sybill D Naidoo, Cheryl Grellner, Gary B Skolnick, Kamlesh B Patel
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Evaluation and Potential Improvement of Patient Attendance at a Multidisciplinary Clinic.
BackgroundConsolidated, multidisciplinary care for children with cleft palates and craniofacial conditions is ideal, but no-shows and same-day-cancellations hinder such clinics.SolutionAdditional appointment reminders were ineffective, so we have initiated discussions with our hospital system and electronic medical record provider to implement a predictive risk model for patient non-attendance.What I/we did that is newOur innovative approach focuses on evaluating factors related to clinic non-attendance and engaging stakeholders in designing interventions aimed at increasing patient attendance and clinic utilization.
期刊介绍:
The Cleft Palate-Craniofacial Journal (CPCJ) is the premiere peer-reviewed, interdisciplinary, international journal dedicated to current research on etiology, prevention, diagnosis, and treatment in all areas pertaining to craniofacial anomalies. CPCJ reports on basic science and clinical research aimed at better elucidating the pathogenesis, pathology, and optimal methods of treatment of cleft and craniofacial anomalies. The journal strives to foster communication and cooperation among professionals from all specialties.