Understanding user-perceived benefits of an online self-management program with peer mentor support for lower limb loss: A mixed-methods study.

Background: People with lower limb loss face physical and psychological challenges that impact daily life. While self-management programs can help, access is often limited due to in-person delivery. eHealth offers a more accessible alternative, yet few comprehensive program exists.

Objectives: This study investigated the perceived benefits and usefulness of an eHealth self-management program, delivered by peer mentor support, for individuals with lower limb loss.

Study design: A mixed-methods approach was used.

Methods: Adults with a unilateral transtibial or transfemoral amputation, who had been casted for their initial prosthesis within the past year, used the eHealth program for 6 weeks, and met with a peer mentor weekly throughout the program. The eHealth program offered information on goal setting, emotional and physical wellness, home modifications, use of a prosthesis, residual limb care, daily activities, and exercise. User experiences were explored through semistructured interviews and the Perceived Usefulness questionnaire.

Results: Twelve participants, with a median age of 56 (range 26-79) years, took part in the study. The median Perceived Usefulness score was 69 out of 85 (range 61-75). The study revealed 2 themes. The first theme, "Pursuing Goals," highlighted the important role of the eHealth program and peer support in establishing, actively working toward, and ultimately achieving realistic goals. The second theme, "Augmenting Education," characterized the eHealth program as an invaluable educational resource that supported participants in gaining new knowledge and reviewing previously learned content.

Conclusions: This study underscores the potential for further refinement and evaluation of the self-management program. An eHealth program with support of a peer mentor that enables goal setting has the potential to augment postoperative self-management in individuals with lower limb loss regardless of their geographical location.