心理安全的伦理责任:安全文化交叉点的领导。

Q3 Medicine
Yanka Campbell
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引用次数: 0

摘要

心理安全——相信自己可以说出或报告自己的担忧,而不用担心受到报复或羞辱——是高度可靠的医疗团队的基本要素。虽然每个行业和团队都可以从心理安全中受益,但在医疗保健领域,心理安全不仅仅是“锦上添花”——它可以挽救生命。在高风险、情绪化的癌症治疗环境中,它的重要性被放大了。肿瘤学是医学和病人护理中许多额外高压力和高风险的领域之一。在这些众所周知的医疗保健领域建立心理安全文化也有好处,那就是它们可以作为医疗保健其他领域的榜样和灯塔。相反,在一个非常显眼的地方,不良文化会鼓励其他地方的不良行为。然而,尽管心理安全经常被框定为质量或文化问题,但它也是一种道德要求。医疗保健领域的领导者有道德责任培养团队成员感到安全的环境,以提出关注,挑战不安全的做法,并为系统学习做出贡献。本文探讨了心理安全的伦理维度,人为因素如何影响直言不讳,以及领导实践如何促进或抑制安全文化。从安全科学、组织伦理和作者在肿瘤安全领导方面的经验出发,作者认为培养心理安全不仅仅是最佳实践——它是一种建立在正义、信任和预防伤害基础上的道德义务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The ethical responsibility of psychological safety: Leadership at the intersection of safety culture.

Psychological safety-the belief that one can speak up or report concerns without fear of retribution or humiliation-is a foundational element of highly reliable healthcare teams. While every industry and team can benefit from psychological safety, in healthcare, it is not just a "nice-to-have"-it can be life-saving. In the high-risk, emotionally charged context of cancer care, its importance is magnified. Oncology is one of the many extra high stress and high-stakes areas of medicine and patient care. There is also benefit from establishing a psychologically safe culture in these very well-known areas of healthcare, and that is they can serve as a model and beacon for other areas in healthcare. Conversely, a bad culture in a highly visible area can encourage bad behaviour elsewhere. Yet, while often framed as a quality or cultural issue, psychological safety is also an ethical imperative. Leaders in healthcare have a moral responsibility to cultivate environments where team members feel safe to raise concerns, challenge unsafe practices, and contribute to system learning. This article explores the ethical dimensions of psychological safety, how human factors influence speaking up, and how leadership practices can advance or inhibit a culture of safety. Drawing from safety science, organizational ethics, and the author's experience in oncology safety leadership, the argument is made that fostering psychological safety is not simply best practice-it is a moral obligation grounded in justice, trust, and the prevention of harm.

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来源期刊
Healthcare Management Forum
Healthcare Management Forum Medicine-Health Policy
CiteScore
3.60
自引率
0.00%
发文量
67
期刊介绍: Healthcare Management Forum is the official journal of the Canadian College of Health Service Executives. It is the only peer-reviewed journal that covers issues related to advances in health services management, theory and practice in a Canadian context. The quality of its contributors, the rigorous review process and the leading-edge topics make it truly unique!
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