Éric Maeker, Nicolas Dritsch, Bérengère Maeker-Poquet, Jean-Noël Vergnes
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[Proposing a systemic conceptual framework for empathy in care].
Empathy is an essential skill for caregivers. It is often undermined by everyday constraints. While the literature confirms its positive effect on clinical outcomes and patient satisfaction, it remains difficult to implement. A systemic approach, which considers empathy at the scale of the care system rather than just at the individual level, opens up new perspectives for supporting its expression in care.
期刊介绍:
La revue Soins Gérontologie se adresse a tous les acteurs du soin auprès des personnes agées, quel que soit leur lieu de travail : hospitalisation traditionnelle, domicile, dispensaire, hopital de jour, centres de séjour, maison de retraite..., tissant ainsi un vaste réseau inter-institutions entre la ville et le hopital.