流媒体电子商务中的冲动购买:系统文献综述及未来研究议程

IF 5.8 Q1 PSYCHOLOGY, EXPERIMENTAL
Yang Li, Nieves García-de-Frutos, José Manuel Ortega-Egea
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引用次数: 0

摘要

电子商务直播越来越受欢迎,人们普遍认为它会刺激冲动消费。然而,关于这一主题的文献是碎片化的,缺乏一个有凝聚力的基础,阻碍了理论和实证的进步。为了解决这一差距,本文对直播电子商务背景下的冲动购买行为进行了系统的文献综述。只考虑了发表在Web of Science或Scopus索引期刊上的同行评审文章。我们的综述综合了先前研究的相关发现,包括出版渠道、方法、理论框架、研究背景和分析因素。我们采用刺激-有机体-反应(S-O-R)模型作为组织框架,突出了影响直播电子商务中冲动购买的关键因素。研究结果表明,大多数研究依赖于横断面调查设计,主要是在中国背景下进行的。许多研究人员采用了S-O-R框架;然而,根据所研究的关键因素(例如,观众、流媒体、平台或直播内容),也考虑了各种其他理论方法。此外,我们的研究结果确定了一系列作为不同类型刺激(例如,营销,流媒体,直播等)和有机因素(认知,情感,认知-情感和个人特征)分析的前因。最后,我们提出了一个研究议程,以指导未来的工作和推进该领域。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Impulse buying in live streaming e-commerce: A systematic literature review and future research agenda
Live streaming e-commerce is gaining increasing popularity and is widely believed to stimulate impulse purchases. However, the literature on this topic is fragmented, lacking a cohesive foundation that hampers theoretical and empirical advancement. To address this gap, this paper presents a systematic literature review on impulse buying behavior in the context of live streaming e-commerce. Only peer-reviewed articles published in journals indexed in Web of Science or Scopus were considered. Our review synthesizes relevant findings from prior research across publication outlets, methodologies, theoretical frameworks, research contexts, and analyzed factors. We adopt the Stimulus-Organism-Response (S-O-R) model as an organizing framework, highlighting the key factors influencing impulse buying in live streaming e-commerce. The findings indicate that most research has relied on a cross-sectional survey design, predominantly conducted in Chinese contexts. Many researchers have employed the S-O-R framework; however, various other theoretical approaches have also been considered, depending on the key element under study (e.g., viewer, streamer, platform, or content of live streaming). Additionally, our findings identify a range of antecedents analyzed as different types of stimuli (e.g., marketing, streamer, live streaming, and others) and organismic factors (cognitive, affective, cognitive-affective, and personal traits). Finally, we propose a research agenda to guide future work and advance the field.
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CiteScore
7.80
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