Welzijn。人工智能：通过利益相关者的参与，开发负责任的对话式人工智能，以照顾老年人

IF 3.9 2区医学 Q2 GERIATRICS & GERONTOLOGY

Maturitas Pub Date : 2025-05-23 DOI:10.1016/j.maturitas.2025.108616

Bram M.A. van Dijk , Armel E.J.L. Lefebvre , Marco R. Spruit

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引用次数: 0

摘要

目的介绍Welzijn。人工智能，一种用于监测老年人（心理）健康的新型数字解决方案，并说明Welzijn等系统的发展如何。人工智能可以与负责任的人工智能开发指南保持一致。研究设计设计了三种不同的利益相关者群体评估，以揭示Welzijn.AI的优势、劣势、设计特征和价值要求的新视角。评估包括由患者代表、全科医生、研究人员和老年人自己组成的专家小组。小组成员参与了访谈、共同创造会议和Welzijn. ai概念验证实施的评估。主要结果测量访谈结果以Welzijn的术语进行总结。人工智能的优势、劣势、机会和威胁。共同创造环节对Welzijn的各种价值要求进行了排序。使用百元方法的人工智能。概念证明评价需要分析针对Welzijn的陈述（不）一致的比例。AI的设计特征，以及所期望的社会特征排序。结果访谈中的利益相关者对Welzijn表示认可。人工智能在对抗孤独和从老年人的语言行为中提取模式方面的潜力。概念验证评估补充了最吸引老年人的设计特征，以实现移情和不同的互动。利益相关者将技术与实现上下文联系起来：Welzijn。人工智能可以解锁个人的社交网络，但也应该提供练习课程和持续的支持来增强用户的能力。然而，利益相关者也披露了对应用程序的正确理解所面临的挑战，并强调了有关隐私的问题。在系统开发中整合所有利益相关者的观点仍然具有挑战性。尽管如此，我们的研究结果还是让研究人员、政策制定者和旨在通过使用技术来改善老年人护理的卫生专业人员受益。

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Welzijn.AI: Developing responsible conversational AI for the care of older people through stakeholder involvement

Objectives

We present Welzijn.AI, a new digital solution for monitoring (mental) well-being in older populations, and illustrate how the development of systems like Welzijn.AI can align with guidelines on responsible AI development.

Study design

Three different evaluations with various groups of stakeholders were designed to disclose new perspectives on the strengths, weaknesses, design characteristics, and value requirements of Welzijn.AI. Evaluations consisted of expert panels with patient representatives, general practitioners, researchers, and older people themselves. Panels were involved in interviews, a co-creation session, and an evaluation of a proof-of-concept implementation of Welzijn.AI.

Main outcome measures

Interview results were summarized in terms of Welzijn.AI's strengths, weaknesses, opportunities and threats. The co-creation session ranked a variety of value requirements of Welzijn.AI with the Hundred Dollar Method. The proof-of-concept evaluation entailed analysing proportions of (dis)agreement on statements targeting Welzijn.AI's design characteristics, and ranking desired social characteristics.

Results

Stakeholders in the interviews acknowledged Welzijn.AI's potential to combat loneliness and extract patterns from the linguistic behaviour of older people. The proof-of-concept evaluation complemented the design characteristics most appealing to older people to achieve empathetic and varying interactions. Stakeholders linked the technology to the implementation context: Welzijn.AI can unlock an individual's social network, but practice sessions and continuous support should also be available to empower users. Yet, stakeholders also disclosed challenges to a proper understanding of the application, and issues concerning privacy were also highlighted.

Conclusions

Incorporating all stakeholder perspectives in system development remains challenging. Still, our results benefit researchers, policymakers, and health professionals who aim to improve the care for older people through the use of technology.

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来源期刊

Maturitas 医学-妇产科学

CiteScore

9.10

自引率

2.00%

发文量

142

审稿时长

40 days

期刊介绍： Maturitas is an international multidisciplinary peer reviewed scientific journal of midlife health and beyond publishing original research, reviews, consensus statements and guidelines, and mini-reviews. The journal provides a forum for all aspects of postreproductive health in both genders ranging from basic science to health and social care. Topic areas include:• Aging• Alternative and Complementary medicines• Arthritis and Bone Health• Cancer• Cardiovascular Health• Cognitive and Physical Functioning• Epidemiology, health and social care• Gynecology/ Reproductive Endocrinology• Nutrition/ Obesity Diabetes/ Metabolic Syndrome• Menopause, Ovarian Aging• Mental Health• Pharmacology• Sexuality• Quality of Life