Jing An, Kexin Wan, Ziyue Xiang, Xuanyu Zhu, Jinlong An, Yujie Yang
{"title":"隐私关注对老年人不连续使用意愿的影响：技术焦虑的连锁中介效应和感知价格价值的调节作用。","authors":"Jing An, Kexin Wan, Ziyue Xiang, Xuanyu Zhu, Jinlong An, Yujie Yang","doi":"10.3389/fpubh.2025.1543409","DOIUrl":null,"url":null,"abstract":"<p><strong>Introduction: </strong>With the continuous progress of global information and communication technology, online medical care has become a hot topic. And online health consultation platforms have also emerged and provided patients, especially the older adults, with a new way to obtain health information.</p><p><strong>Objective: </strong>To explore the impact of privacy concerns, technology anxiety, dissatisfaction, and perceived price value on older adults' discontinuous usage intention of online health consultation platforms.</p><p><strong>Methods: </strong>Using quantitative analysis method, 254 valid questionnaires were collected online with the sample of older adults aged over 50 years in China. Descriptive statistics and structural equation models were established, and hypothesis testing was carried out using SPSS software.</p><p><strong>Results: </strong>In this study, privacy concerns (<i>β</i> = 0.268, <i>p</i> < 0.001), technology anxiety (<i>β</i> = 0.256, <i>p</i> < 0.001), and dissatisfaction (<i>β</i> = 0.433, <i>p</i> < 0.001) directly affect the discontinuous usage intention of online health consultation platforms, among which technology anxiety and dissatisfaction play a mediating role (<i>p</i> < 0.01). Price value moderates the impact of privacy concerns on discontinuous usage intention. The results of this study indicate that the mental state of older adults using the online health consultation platform will significantly affect their dissatisfaction and discontinuous usage intention of the platform.</p>","PeriodicalId":12548,"journal":{"name":"Frontiers in Public Health","volume":"13 ","pages":"1543409"},"PeriodicalIF":3.0000,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12106011/pdf/","citationCount":"0","resultStr":"{\"title\":\"Effects of privacy concerns on older adults' discontinuous usage intention: the chain mediating effect of technology anxiety and the moderating role of perceived price value.\",\"authors\":\"Jing An, Kexin Wan, Ziyue Xiang, Xuanyu Zhu, Jinlong An, Yujie Yang\",\"doi\":\"10.3389/fpubh.2025.1543409\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><strong>Introduction: </strong>With the continuous progress of global information and communication technology, online medical care has become a hot topic. And online health consultation platforms have also emerged and provided patients, especially the older adults, with a new way to obtain health information.</p><p><strong>Objective: </strong>To explore the impact of privacy concerns, technology anxiety, dissatisfaction, and perceived price value on older adults' discontinuous usage intention of online health consultation platforms.</p><p><strong>Methods: </strong>Using quantitative analysis method, 254 valid questionnaires were collected online with the sample of older adults aged over 50 years in China. Descriptive statistics and structural equation models were established, and hypothesis testing was carried out using SPSS software.</p><p><strong>Results: </strong>In this study, privacy concerns (<i>β</i> = 0.268, <i>p</i> < 0.001), technology anxiety (<i>β</i> = 0.256, <i>p</i> < 0.001), and dissatisfaction (<i>β</i> = 0.433, <i>p</i> < 0.001) directly affect the discontinuous usage intention of online health consultation platforms, among which technology anxiety and dissatisfaction play a mediating role (<i>p</i> < 0.01). Price value moderates the impact of privacy concerns on discontinuous usage intention. The results of this study indicate that the mental state of older adults using the online health consultation platform will significantly affect their dissatisfaction and discontinuous usage intention of the platform.</p>\",\"PeriodicalId\":12548,\"journal\":{\"name\":\"Frontiers in Public Health\",\"volume\":\"13 \",\"pages\":\"1543409\"},\"PeriodicalIF\":3.0000,\"publicationDate\":\"2025-05-13\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12106011/pdf/\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Frontiers in Public Health\",\"FirstCategoryId\":\"3\",\"ListUrlMain\":\"https://doi.org/10.3389/fpubh.2025.1543409\",\"RegionNum\":3,\"RegionCategory\":\"医学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"2025/1/1 0:00:00\",\"PubModel\":\"eCollection\",\"JCR\":\"Q2\",\"JCRName\":\"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Frontiers in Public Health","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.3389/fpubh.2025.1543409","RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2025/1/1 0:00:00","PubModel":"eCollection","JCR":"Q2","JCRName":"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH","Score":null,"Total":0}
Effects of privacy concerns on older adults' discontinuous usage intention: the chain mediating effect of technology anxiety and the moderating role of perceived price value.
Introduction: With the continuous progress of global information and communication technology, online medical care has become a hot topic. And online health consultation platforms have also emerged and provided patients, especially the older adults, with a new way to obtain health information.
Objective: To explore the impact of privacy concerns, technology anxiety, dissatisfaction, and perceived price value on older adults' discontinuous usage intention of online health consultation platforms.
Methods: Using quantitative analysis method, 254 valid questionnaires were collected online with the sample of older adults aged over 50 years in China. Descriptive statistics and structural equation models were established, and hypothesis testing was carried out using SPSS software.
Results: In this study, privacy concerns (β = 0.268, p < 0.001), technology anxiety (β = 0.256, p < 0.001), and dissatisfaction (β = 0.433, p < 0.001) directly affect the discontinuous usage intention of online health consultation platforms, among which technology anxiety and dissatisfaction play a mediating role (p < 0.01). Price value moderates the impact of privacy concerns on discontinuous usage intention. The results of this study indicate that the mental state of older adults using the online health consultation platform will significantly affect their dissatisfaction and discontinuous usage intention of the platform.
期刊介绍：
Frontiers in Public Health is a multidisciplinary open-access journal which publishes rigorously peer-reviewed research and is at the forefront of disseminating and communicating scientific knowledge and impactful discoveries to researchers, academics, clinicians, policy makers and the public worldwide. The journal aims at overcoming current fragmentation in research and publication, promoting consistency in pursuing relevant scientific themes, and supporting finding dissemination and translation into practice.
Frontiers in Public Health is organized into Specialty Sections that cover different areas of research in the field. Please refer to the author guidelines for details on article types and the submission process.
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