软件产品价值的系统评审：超越功能的视角

IF 4.3 2区计算机科学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information and Software Technology Pub Date : 2025-05-14 DOI:10.1016/j.infsof.2025.107784

C.R. Oruthotaarachchi, W.M.J.I. Wijayanayake

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引用次数: 0

摘要

开发能够在提供高商业价值的同时有效地满足客户需求的软件产品是必不可少的。传统的软件价值评估侧重于技术性能、成本效益和业务影响，优先考虑安全性和可靠性。目前的定义主要是从技术和经济角度出现的，从讨论中消除了以人为本的观点。关于管理和营销等以人为本的领域如何干扰软件产品价值的讨论仍然存在差距。本文提出了一个系统的文献综述，调查了软件产品价值的不同观点，结合了来自管理、营销、设计和软件工程领域的见解，以提供软件产品价值的整体视图。方法采用已建立的系统评价方法，在5个学术数据库中检索2004 - 2024年发表的论文。采用定性数据分析方法来回答研究问题，并遵循PRISMA声明，以确保严格报告本研究。结果搜索过程筛选了67篇文章，为现有的软件产品价值讨论提供了有价值的见解。研究结果强调，除了功能性和非功能性需求之外，软件产品经理必须优先考虑心理和社会需求，提供无缝的客户关系管理，并将软件产品与软件和客户组织的战略目标联系起来。结论软件产品的价值不仅限于其性能，还包括对利益的感知、情感和品牌认同。将软件开发与精确的客户目标、组织目标和市场需求集成在一起，可以显著地最大化感知到的软件价值。这种综合策略对于在产品的整个生命周期中增加价值和确保产品市场的可持续性至关重要。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Systematic Review of Software Product Value: Perspectives Beyond Functionality

Context

Developing software products that effectively address customer needs while offering high business value is essential. Traditional software value assessments focus on technical performance, cost-effectiveness, and business impact, prioritizing security and reliability. Current definitions have emerged primarily from technical and economic perspectives, eliminating people-oriented perspectives from their discussions. A gap remains for discussion about how people-oriented domains such as management and marketing would interfere with software product value.

Objective

This paper presents a systematic literature review that investigates different perspectives of software product value, combining insights from management, marketing, design, and software engineering domains to provide a holistic view of software product value.

Method

The study was conducted based on an established systematic review methodology searching for articles published from 2004 to 2024 in five academic databases. A qualitative data analysis approach was used to answer the research questions, and a PRISMA statement was followed to ensure the rigorous reporting of this research.

Results

The search process filtered 67 articles, providing valuable insights into the existing discussions of software product value. The findings emphasize that, in addition to functional and non-functional requirements, software product managers must prioritize psychological and social requirements, provide seamless customer relationship management, and connect the software product with both the software and client organizations’ strategic ambitions.

Conclusion

The value of software products is not limited to their performance but also the perception of benefits, emotions and brand identity. Integrating software development with exact customer objectives, organizational goals, and market demands significantly maximizes perceived software value. This integrated strategy is critical for increasing value throughout the product's lifecycle and ensuring product market sustainability.

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来源期刊

Information and Software Technology 工程技术-计算机：软件工程

CiteScore

9.10

自引率

7.70%

发文量

164

审稿时长

9.6 weeks

期刊介绍： Information and Software Technology is the international archival journal focusing on research and experience that contributes to the improvement of software development practices. The journal''s scope includes methods and techniques to better engineer software and manage its development. Articles submitted for review should have a clear component of software engineering or address ways to improve the engineering and management of software development. Areas covered by the journal include: • Software management, quality and metrics, • Software processes, • Software architecture, modelling, specification, design and programming • Functional and non-functional software requirements • Software testing and verification & validation • Empirical studies of all aspects of engineering and managing software development Short Communications is a new section dedicated to short papers addressing new ideas, controversial opinions, "Negative" results and much more. Read the Guide for authors for more information. The journal encourages and welcomes submissions of systematic literature studies (reviews and maps) within the scope of the journal. Information and Software Technology is the premiere outlet for systematic literature studies in software engineering.