医疗交接:默契互动。

IF 3.3 2区 教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH
Paulien Harms, Ninke Stukker, Tom Koole, Jaap Tulleken
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引用次数: 0

摘要

最近关于交接沟通的研究强调了新来的医生在防止导致医疗差错的误解方面的作用。然而,现有的研究往往只提供抽象的建议,以增加他们的参与,而没有具体说明应该在哪里和如何进行。本文运用话语理论和方法来确定哪些地方来诊医生的积极参与是互动适当的,可以自然有效地整合。在某教学医院的模拟ICU环境中,记录了6对住院医师之间的12次交接,并结合类型理论和会话分析进行了分析。通过首先确定构成交接类型的“动作”,我们确定了期望新来的医生积极参与的地方,并促进了有效的沟通。虽然任务和焦点、问题和咨询的移动显然邀请了这样的参与,但临床情况的移动需要更多的协商,因为即将离任的医生保持对对话楼层的控制,使得即将到来的医生无法立即做出贡献。剩下的四个动作表现出一种更单一的模式,两个参与者都表现出相互作用的行为,表明他们不期望来自即将到来的医生的积极输入。我们的研究结果表明,医疗专业人员对何时参与是合适的有一种隐含的理解,这是由交接类型本身的惯例形成的。通过类型理论和会话分析重建这些隐性规则,我们提供了可以为培训方法提供信息的见解,确保新医生积极参与的建议与临床实践的结构化期望保持一致。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Medical handovers: tacit consensus on interaction.

Recent studies on handover communication highlight the role of the incoming physician in preventing misunderstandings that contribute to medical errors. However, existing research often only provides abstract recommendations for increasing their participation, without specifying where and how this should occur. This paper applies discourse theory and methods to identify where the incoming physician's active involvement is interactionally appropriate and can be integrated naturally and effectively. Twelve handovers between six pairs of resident physicians were recorded in a simulated ICU setting at a teaching hospital and analyzed using a combination of genre theory and conversation analysis. By first identifying the "moves" that constitute the handover genre, we pinpointed places where active participation by the incoming physician is expected and facilitates effective communication. While the tasks and focus points and the questions and consultation moves clearly invite such participation, the clinical situation move requires more negotiation, as the outgoing physician maintains control over the conversational floor, making it less immediately accessible for the incoming physician to contribute. The four remaining moves exhibit a more monologic pattern, where both participants display interactional behavior signaling that active input from the incoming physician is not anticipated. Our findings suggest that medical professionals share an implicit understanding of when participation is appropriate, shaped by conventions of the handover genre itself. By reconstructing these tacit rules through genre theory and conversation analysis, we provide insights that can inform training methods, ensuring that recommendations for active participation by the incoming physician align with the structured expectations of clinical practice.

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来源期刊
CiteScore
6.90
自引率
12.50%
发文量
86
审稿时长
>12 weeks
期刊介绍: Advances in Health Sciences Education is a forum for scholarly and state-of-the art research into all aspects of health sciences education. It will publish empirical studies as well as discussions of theoretical issues and practical implications. The primary focus of the Journal is linking theory to practice, thus priority will be given to papers that have a sound theoretical basis and strong methodology.
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