Matevž (Matt) Rašković , Nicholas J. Ashill , Valerie Lindsay , Michel Rod
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Current state of the literature and new research directions on the nature of marketing in international B2B service firms: Special issue editorial
Business-to-business (B2B) services are the fastest growing segments in the global economy. Yet, cross-border B2B service trade remains relatively poorly explored for a host of reasons, including data availability. A markedly changed geopolitical global landscape and significant advancements in digitalization have prompted us to organize a Special Issue on the internationalization of B2B service firms. In our scene-setting editorial as guest co-editors, we first analyze existing literature using bibliometric analysis and science mapping. We then provide a critical review of the four articles in the Special Issue which focus on the role of technology orientation and service intensity in transnational entrepreneurs' international target market strategies, the interaction of political distance and internationalization scope with firm size in determining the long-term growth of B2B service firms, understanding B2B service firms' cross-cultural challenges in global account management and the role played by digitalization institutions in B2B service firms' divestment decisions. In the end, we outline seven research directions which point to the need for closer integration of marketing and international business theory by highlighting an increasingly relevant digitalization-internationalization nexus of particular relevance to B2B services.
期刊介绍:
Industrial Marketing Management delivers theoretical, empirical, and case-based research tailored to the requirements of marketing scholars and practitioners engaged in industrial and business-to-business markets. With an editorial review board comprising prominent international scholars and practitioners, the journal ensures a harmonious blend of theory and practical applications in all articles. Scholars from North America, Europe, Australia/New Zealand, Asia, and various global regions contribute the latest findings to enhance the effectiveness and efficiency of industrial markets. This holistic approach keeps readers informed with the most timely data and contemporary insights essential for informed marketing decisions and strategies in global industrial and business-to-business markets.