Samuel J. A. Scaggs, Samantha A. Tosto, Nicole Jasperson, Kim Janda, Pamela K. Lattimore
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Improving opportunities for behavioral health care management compliance using behavioral nudges: a randomized-control trial of automated appointment notifications for people on probation
Objectives
This study uses a randomized controlled trial (RCT) to investigate the effectiveness of an automated appointment notification system used to improve initial appointment attendance for probation-mandated, nonclinical care management.
Methods
The RCT compared care management intake appointment attendance among individuals who received automated notifications from a control group. A total of 1004 individuals were included in the analytic sample. Analyses explored whether automated notification receipt informs intake attendance rates net of other variables.
Results
Receiving appointment notifications significantly improves intake attendance even after accounting for individual-level characteristics. Additionally, those with a property offense or a prior supervision or incarceration term had lower intake attendance rates.
Conclusions
The current study serves as a proof of concept that advancing technological tools can improve compliance with probation-mandated care management. Future research should evaluate how to optimize this technology and inform best practices for engaging individuals on community supervision.
期刊介绍：
The Journal of Experimental Criminology focuses on high quality experimental and quasi-experimental research in the advancement of criminological theory and/or the development of evidence based crime and justice policy. The journal is also committed to the advancement of the science of systematic reviews and experimental methods in criminology and criminal justice. The journal seeks empirical papers on experimental and quasi-experimental studies, systematic reviews on substantive criminological and criminal justice issues, and methodological papers on experimentation and systematic review. The journal encourages submissions from scholars in the broad array of scientific disciplines that are concerned with criminology as well as crime and justice problems.
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