COVID-19期间医生与患者家属临床沟通的充分性和满意度。

IF 3.3 4区 医学 Q1 Medicine
S A Azer, M M AlHakeem, F M Almutairi, A A Alenazi, R S Manhi, L Y Almeshari
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引用次数: 0

摘要

目的:在2019冠状病毒病疫情期间,由于限制性法律的限制,患者与治疗团队之间的沟通受到严重限制,这对患者及其家属都造成了毁灭性的影响。本研究考察了COVID-19感染患者临床沟通的充分性以及治疗医师与患者亲属之间的充分性。材料和方法:这是一项描述性、回顾性研究,采用有效的问卷调查。该研究的目标是2020年3月至2022年5月在利雅得的沙特国王大学医学城(ksum)住院的患者的亲属。从医院的电子入院系统(e-SEHAI)检索患者亲属的联系信息。在与确定的家庭成员或亲属联系后,完成电话问卷调查。结果:共填写问卷404份。其中,216名(54%)参与者为男性,其余46%为女性。参与者包括父母(41.3%)、伴侣(17.4%)、兄弟姐妹(10%)和其他亲属(31.2%)。44%的参与者对治疗团队的沟通质量感到满意,113人(28%)不满意,113人(28%)不愿意表达自己的观点。69%的参与者认为咨询师是与亲人沟通的最佳方式,而只有17%的人选择住院医生。47%(36%)的参与者认为过多的沟通不会干扰医生的临床工作,而只有18%的人同意,45%的人犹豫不决。结论:虽然作者发现参与者对COVID-19大流行期间医生沟通的满意度为中等水平,但该研究发现了差距和潜在改进的领域。研究结果可以指导未来更有效的医院沟通策略,以及更好的患者护理和家属满意度方法。图形摘要:https://www.europeanreview.org/wp/wp-content/uploads/Graphic-Abstract.jpg。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Adequacy of clinical communication and satisfaction between physicians and family members of patients during COVID-19.

OBJECTIVE: During the COVID-19 pandemic, communication between patients and their treatment teams was severely limited due to restriction laws, which had a devastating impact on both patients and their families. This study examined the adequacy of clinical communication and sufficiency between the treating physicians and relatives of patients with COVID-19 infection. MATERIALS AND METHODS: This is a descriptive, retrospective study using a validated questionnaire. The study targeted the relatives of patients admitted to King Saud University Medical City (KSUMS) in Riyadh from March 2020 to May 2022. The contact information of the patients' relatives was retrieved from the hospital's electronic admission system (e-SEHAI). A phone questionnaire was completed after contacting identified family members or relatives. RESULTS: The total number of completed questionnaire responses was 404. Of these, 216 (54%) of participants were males, and the remaining 46% were females. Participants comprised parents (41.3%), partners (17.4%), siblings (10%) and other relatives (31.2%). Forty-four percent of participants were satisfied with the quality of communication of the treating team, while 113 (28%) were not satisfied, and 113 (28%) preferred not to express their views. Sixty-nine percent of participants considered consultants the best way to communicate with relatives, while only 17% chose residents. One hundred and forty-seven (36%) of the participants believed that too much communication would not interfere with the clinical work of the physicians, while only 18% agreed it would, and 45% were undecided. CONCLUSIONS: While the authors found a moderate level of participants' satisfaction regarding physician communication during the COVID-19 pandemic, the study identified gaps and areas for potential improvement. The findings could guide more effective hospital communication strategies in the future and better approaches for patient care and family satisfaction.

Graphical abstract: https://www.europeanreview.org/wp/wp-content/uploads/Graphic-Abstract.jpg.

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来源期刊
CiteScore
5.30
自引率
6.10%
发文量
906
审稿时长
2-4 weeks
期刊介绍: European Review for Medical and Pharmacological Sciences, a fortnightly journal, acts as an information exchange tool on several aspects of medical and pharmacological sciences. It publishes reviews, original articles, and results from original research. The purposes of the Journal are to encourage interdisciplinary discussions and to contribute to the advancement of medicine. European Review for Medical and Pharmacological Sciences includes: -Editorials- Reviews- Original articles- Trials- Brief communications- Case reports (only if of particular interest and accompanied by a short review)
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