Reviewing academic library policies for DEIAJ elements: Development and application of a policy review tool

Policies in academic libraries, whether formal or informal, external or internal, carry high levels of importance for the functioning of the library. But history and experience have shown that library policies are not always written for the benefit of everyone, and may negatively impact some library users and employees, especially those from marginalized or historically excluded populations. Until recently, very little focus has been given to review of academic library policies from a diversity, equity, inclusion, accessibility, or justice (DEIAJ) perspective. This case study focuses on the process utilized to develop, test, and apply a tool to reviewing academic library policies for DEIAJ elements. The process identified several insights, focusing on key elements of policy development either not fully addressed or in need of updates, including understanding who created and reviewed policies, when reviews were taking place, the need for a structured process, and awareness of subjectiveness. Recommended best practices in policy development and review are also shared. This case study supports academic libraries interested in engaging in policy review and identifying an approach and tool that will work for their contextual needs by thoroughly mapping out the process followed by the California State University, Dominguez Hills (CSUDH) University Library and sharing the review tool for wider use.