消费者采用智能交通的“自由-奴役”悖论:三种技术的比较分析

IF 6.3 2区 工程技术 Q1 ECONOMICS
Xiaodi Liu , Dezhen Zhang , Cam Tu Nguyen , Kum Fai Yuen , Xueqin Wang
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引用次数: 0

摘要

城市化的快速发展深刻地改变了消费者使用智能交通技术的出行方式。然而,随着技术的持续进步,消费者与技术互动的内在紧张关系已经浮出水面。基于技术悖论和学习张力理论,本研究探讨了消费者与智能交通技术的互动如何影响系统的采用。比较了三种具有代表性的交通技术——电子收费系统、拼车平台和全自动驾驶汽车。通过对524名参与者进行问卷调查收集数据。调查结果显示,虽然这些技术让消费者有了明显的自由感觉,但它们也引入了新的依赖关系,引发了一种被奴役的感觉。令人惊讶的是,诱导的学习紧张与技术采用呈正相关,这表明在学习过程中遇到的挑战可以提高用户的参与度和接受度。此外,该研究强调了在不同的交通环境下,自由和奴役的观念是如何随着技术进步而演变的,表明它们与技术采用意愿之间存在复杂的相互作用。本研究结果增强了我们对技术悖论理论的理解,并阐明了学习紧张的双重作用。研究结果还为技术开发人员和政策制定者设计更加以人为中心的智能交通系统提供了理论和实践指导。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
“Freedom–enslavement” paradox in consumers’ adoption of smart transportation: A comparative analysis of three technologies
Rapid advancement in urbanisation has profoundly altered consumer travel using intelligent transportation technologies. However, as technological progress persists, inherent tensions in consumer–technology interactions have surfaced. Based on the technological paradox and learning tension theories, this study examines how consumers' interactions with intelligent transportation technologies influence the systems' adoption. Three representative transportation technologies–electronic toll collection systems, ride-sharing platforms and fully autonomous vehicles–are compared. Data were collected using a questionnaire administered to 524 participants. The findings revealed that, while these technologies allowed consumers’ significant freedom perception, they also introduced new dependencies, invoking a perception of enslavement. Surprisingly, the induced learning tensions showed a positive relationship with technology adoption, which suggests that the challenges encountered during the learning process can enhance user engagement and acceptance. Furthermore, the study emphasised how perceptions of freedom and enslavement evolve with technological advancement in different transportation contexts, indicating their complex interplay with technology adoption intention. The findings enhance our understanding of the technological paradox theory and elucidate the dual role of learning tensions. The results also provide theoretical and practical guidance for technology developers and policymakers to design more human-centric intelligent transportation systems.
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来源期刊
Transport Policy
Transport Policy Multiple-
CiteScore
12.10
自引率
10.30%
发文量
282
期刊介绍: Transport Policy is an international journal aimed at bridging the gap between theory and practice in transport. Its subject areas reflect the concerns of policymakers in government, industry, voluntary organisations and the public at large, providing independent, original and rigorous analysis to understand how policy decisions have been taken, monitor their effects, and suggest how they may be improved. The journal treats the transport sector comprehensively, and in the context of other sectors including energy, housing, industry and planning. All modes are covered: land, sea and air; road and rail; public and private; motorised and non-motorised; passenger and freight.
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