基于情境的人的影响和辅助决策的因果责任。

IF 2.9 3区 心理学 Q1 BEHAVIORAL SCIENCES
Yossef Saad, Joachim Meyer
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引用次数: 0

摘要

目的:从理论上和经验上分析了自动化引入决策系统的影响。背景:以前的工作处理的是人-自动化系统中的因果关系和责任,而没有考虑自动化角色如何呈现给用户的影响。方法:现有的分析模型用于预测人类对结果的贡献,以适应自动化的背景。对400名参与者进行了辅助信号检测实验,以评估观察到的行为与模型预测的对应关系。结果:自动化角色所处的环境影响了用户遵循其建议的倾向。当自动化做出决策,而用户只是监督它时,他们对结果的贡献往往比自动化具有咨询能力的系统少。人类贡献的适应性理论模型通常与参与者的行为一致。结论:自动化集成到系统中的具体方式会影响其使用和用户参与的感知,可能会改变整体系统性能。应用:该研究可以帮助设计具有自动化辅助决策的系统,并为此类系统提供有关监管要求和操作过程的信息。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Context-Based Human Influence and Causal Responsibility for Assisted Decision-Making.

Objective: The impact of the context in which automation is introduced to a decision-making system was analyzed theoretically and empirically.

Background: Previous work dealt with causality and responsibility in human-automation systems without considering the effects of how the automation's role is presented to users.

Methods: An existing analytical model for predicting the human contribution to outcomes was adapted to accommodate the context of automation. An aided signal detection experiment with 400 participants was conducted to assess the correspondence of observed behavior to model predictions.

Results: The context in which the automation's role is presented affected users' tendency to follow its advice. When automation made decisions, and users only supervised it, they tended to contribute less to the outcome than in systems where the automation had an advisory capacity. The adapted theoretical model for human contribution was generally aligned with participants' behavior.

Conclusion: The specific way automation is integrated into a system affects its use and the perceptions of user involvement, possibly altering overall system performance.

Application: The research can help design systems with automation-assisted decision-making and provide information on regulatory requirements and operational processes for such systems.

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来源期刊
Human Factors
Human Factors 管理科学-行为科学
CiteScore
10.60
自引率
6.10%
发文量
99
审稿时长
6-12 weeks
期刊介绍: Human Factors: The Journal of the Human Factors and Ergonomics Society publishes peer-reviewed scientific studies in human factors/ergonomics that present theoretical and practical advances concerning the relationship between people and technologies, tools, environments, and systems. Papers published in Human Factors leverage fundamental knowledge of human capabilities and limitations – and the basic understanding of cognitive, physical, behavioral, physiological, social, developmental, affective, and motivational aspects of human performance – to yield design principles; enhance training, selection, and communication; and ultimately improve human-system interfaces and sociotechnical systems that lead to safer and more effective outcomes.
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