三十年的说服知识研究:从论证效果到构建理论再到增强适用性

Mathew S. Isaac, Bobby J. Calder
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引用次数: 0

摘要

说服知识概括了消费者对常见营销策略的理解,以及他们对营销人员希望通过这些策略实现什么的假设,它激发了消费者心理学、广告和许多其他领域的大量研究。本文介绍了说服知识模型(PKM;Friestad,Wright, 1994)在过去的30年里变得越来越重要。现有说服知识研究的一个主要优势是它调查了适用于传统媒体广告情境的效果。然而,我们指出,需要进一步的理论发展,以解释已经观察到的说服知识效应,我们讨论了在这方面考虑双重加工理论的价值。我们进一步认为,说服知识的研究应该超越传统广告的背景,包括内容营销。最后,我们考虑了理论和效果的相互作用如何在行为研究中具有更大的适用性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Thirty years of persuasion knowledge research: From demonstrating effects to building theory to increasing applicability

Persuasion knowledge, which encapsulates consumers' literacy of common marketing tactics and their assumptions about what marketers hope to accomplish by using these tactics, has inspired substantial research in consumer psychology, advertising, and many other fields. The original article introducing the persuasion knowledge model (PKM; Friestad & Wright, 1994) has grown in importance over the past 30 years. A major strength of extant persuasion knowledge research is that it has investigated effects that have applicability to the traditional media advertising context. We point out the need, however, for further theory development aimed at explaining the persuasion knowledge effects that have been observed, and we discuss the value of considering dual-processing theories in this regard. We further contend that persuasion knowledge research should be broadened beyond the context of traditional advertising to encompass content marketing. Finally, we consider how the interplay of theory and effects can allow greater applicability in behavioral research.

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