How do organizational emotion resources enhance Gen Z person-job fit in hotels? Roles of career adaptability and diversity management

Improving the career adaptability of Gen Z, who now constitute a large proportion of the hospitality industry workforce, has taken on added significance. Following the precepts of the broaden-and-build theory of positive emotion, this study explores the relationships among organizational emotional capability, career adaptability, diversity management, and person-job fit of Gen Z employees. Data were collected from 391 Gen Z employees in China through a survey and a scenario-based experiment, which were utilized to test the hypotheses. The results revealed that organizational emotional capability, as a positive organizational resource, enhances career adaptability and supports Gen Z adaptation to the workplace, leading to higher person-job fit. Moreover, diversity management moderates the relationship between career adaptability and person-job fit. This study enriches the literature on the antecedents of career adaptability and provides valuable insights for hospitality human resource management practices aimed at Gen Z employees.