领导侵略性幽默与酒店员工的时间盗窃：自我耗竭和自我同情的作用

IF 8.3 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2025-01-29 DOI:10.1016/j.ijhm.2025.104121

Lijing Zhao , Yi Su , Phillip M. Jolly , Shashan Bao

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引用次数: 0

摘要

在酒店业，领导者幽默是一种人际交往的工具，可以激励员工，但表达不当的幽默可能会产生适得其反的效果。在这项研究中，我们运用自我耗竭理论来研究领导者攻击性幽默如何以及何时预测一种特定形式的反生产行为-时间盗窃。我们收集了来自中国六家酒店的269名一线服务员工的多波数据，揭示了领导者使用攻击性幽默与员工时间盗窃之间的正相关关系，这是由自我枯竭介导的。此外，上述关系被自我同情所调节，因此，当员工表现出更高水平的自我同情时，领导者攻击性幽默的负面影响就会减轻。讨论了幽默、自我损耗和时间盗窃的理论和实践意义。

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Leader aggressive humor and hospitality employees’ time theft: The roles of ego depletion and self-compassion

Leader humor acts as an interpersonal tool in invigorating employees in hospitality sector, yet improperly expressed humor can have counterproductive effects. In this study, we use ego depletion theory to investigate how and when leader aggressive humor predicts a particular form of counterproductive work behavior—time theft. Our multi-wave data, collected from 269 frontline service employees across six Chinese hotels, reveals a positive association between leaders’ use of aggressive humor and employee time theft, which is mediated by ego depletion. Moreover, the aforementioned relationship is moderated by self-compassion, such that the adverse impact of leader aggressive humor is mitigated when employees demonstrate higher levels of self-compassion. Theoretical and practical implications regarding humor, ego depletion, and time theft are discussed.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.