COVID-19对酒店员工心理健康的影响。工作区位选择的调节作用

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2024-12-18 DOI:10.1016/j.ijhm.2024.104065

Konstantinos Krikonis , Ioannis Konstantaras , Andreas C. Georgiou , Konstantina Skouri , Eleni Jelastopulu

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引用次数: 0

摘要

本研究的目的是利用压力和应对的交易理论，探讨COVID-19对酒店员工心理健康的影响。我们研究了对COVID-19的痴迷如何影响冠状病毒焦虑水平，并假设这种联系受到工作地点选择的调节。我们使用403名在希腊连续两个旅游期间工作的季节性酒店人员的数据来测试模型。结果表明，不同职业的人的执念和焦虑程度不同，受教育程度越低，子女越多，执念和焦虑程度越高。有调节的中介分析表明，在本模型中，工作地点的选择可以减弱执念对焦虑的直接影响。该研究为减轻全球健康危机（如大流行）对酒店员工的心理健康影响提供了实际意义。

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The impact of COVID-19 on hospitality employee's mental health. The moderating role of job location selection

The aim of the current study is to explore the effects of COVID-19 on the mental health of the hospitality workforce, using the transactional theory of stress and coping. We examined how obsession with COVID-19 contributes to Coronavirus anxiety levels and posited that this link is moderated by job location selection. We tested models using data from 403 seasonal hospitality personnel who worked for two consecutive tourism periods in Greece. The results indicate that the levels of obsession and anxiety vary among occupations, with education decreasing, and the number of children increasing their levels. The moderated mediation analysis reveals that, in the proposed model, the selection of job location can weaken the direct effect of obsession to anxiety. The study provides practical implications for mitigating the mental health effects induced by global health crises, like the pandemic, for hospitality employees.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.