Rakesh K. Maurya, Steven Montesinos, Mikhail Bogomaz, Amanda C. DeDiego
{"title":"评估将 ChatGPT 作为心理健康实践中的心理教育工具的使用情况","authors":"Rakesh K. Maurya, Steven Montesinos, Mikhail Bogomaz, Amanda C. DeDiego","doi":"10.1002/capr.12759","DOIUrl":null,"url":null,"abstract":"<div>\n \n \n <section>\n \n <h3> Background</h3>\n \n <p>Psychoeducation is an important part of mental health services offered by counsellors. This study used qualitative content analysis to explore ChatGPT, a generative artificial intelligence (AI) tool, as a resource for psychoeducation in the context of mental health.</p>\n </section>\n \n <section>\n \n <h3> Method</h3>\n \n <p>Researchers created carefully crafted prompts based on common psychoeducational themes provided to clients, covering seven critical areas: depression, anxiety, general health, substance abuse, religious/spiritual issues, lifestyle, routine health habits and interpersonal matters. A coding manual was developed encompassing six criteria to assess the quality of psychoeducational responses of ChatGPT: accuracy, clarity, relevance, empathy, engagement and ethical considerations.</p>\n </section>\n \n <section>\n \n <h3> Findings</h3>\n \n <p>The reviewers assessed ChatGPT's responses to 21 psychoeducational prompts as accurate, clear and relevant, with an empathic tone in responses to emotionally challenging queries. ChatGPT engages users by offering actionable steps and suggestions. The tool consistently demonstrated ethical considerations by advising users to consult qualified professionals when necessary. The findings suggested ChatGPT's potential as a reliable source of psychoeducation, particularly for individuals with very limited access to mental health resources.</p>\n </section>\n \n <section>\n \n <h3> Conclusion</h3>\n \n <p>This research underscores ChatGPT's potential as a valuable psychoeducational resource for mental health concerns while emphasising the need for ongoing assessment and user feedback to address its limitations and ensure responsible practice in the dynamic field of AI-powered mental health support. Future studies should explore user experiences and incorporate diverse perspectives to further enhance our understanding of ChatGPT's utility in real-world mental health contexts.</p>\n </section>\n </div>","PeriodicalId":46997,"journal":{"name":"Counselling & Psychotherapy Research","volume":"25 1","pages":""},"PeriodicalIF":1.2000,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Assessing the use of ChatGPT as a psychoeducational tool for mental health practice\",\"authors\":\"Rakesh K. Maurya, Steven Montesinos, Mikhail Bogomaz, Amanda C. DeDiego\",\"doi\":\"10.1002/capr.12759\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div>\\n \\n \\n <section>\\n \\n <h3> Background</h3>\\n \\n <p>Psychoeducation is an important part of mental health services offered by counsellors. This study used qualitative content analysis to explore ChatGPT, a generative artificial intelligence (AI) tool, as a resource for psychoeducation in the context of mental health.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Method</h3>\\n \\n <p>Researchers created carefully crafted prompts based on common psychoeducational themes provided to clients, covering seven critical areas: depression, anxiety, general health, substance abuse, religious/spiritual issues, lifestyle, routine health habits and interpersonal matters. A coding manual was developed encompassing six criteria to assess the quality of psychoeducational responses of ChatGPT: accuracy, clarity, relevance, empathy, engagement and ethical considerations.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Findings</h3>\\n \\n <p>The reviewers assessed ChatGPT's responses to 21 psychoeducational prompts as accurate, clear and relevant, with an empathic tone in responses to emotionally challenging queries. ChatGPT engages users by offering actionable steps and suggestions. The tool consistently demonstrated ethical considerations by advising users to consult qualified professionals when necessary. The findings suggested ChatGPT's potential as a reliable source of psychoeducation, particularly for individuals with very limited access to mental health resources.</p>\\n </section>\\n \\n <section>\\n \\n <h3> Conclusion</h3>\\n \\n <p>This research underscores ChatGPT's potential as a valuable psychoeducational resource for mental health concerns while emphasising the need for ongoing assessment and user feedback to address its limitations and ensure responsible practice in the dynamic field of AI-powered mental health support. Future studies should explore user experiences and incorporate diverse perspectives to further enhance our understanding of ChatGPT's utility in real-world mental health contexts.</p>\\n </section>\\n </div>\",\"PeriodicalId\":46997,\"journal\":{\"name\":\"Counselling & Psychotherapy Research\",\"volume\":\"25 1\",\"pages\":\"\"},\"PeriodicalIF\":1.2000,\"publicationDate\":\"2024-04-25\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Counselling & Psychotherapy Research\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1002/capr.12759\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"PSYCHOLOGY, CLINICAL\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Counselling & Psychotherapy Research","FirstCategoryId":"1085","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/capr.12759","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PSYCHOLOGY, CLINICAL","Score":null,"Total":0}
Assessing the use of ChatGPT as a psychoeducational tool for mental health practice
Background
Psychoeducation is an important part of mental health services offered by counsellors. This study used qualitative content analysis to explore ChatGPT, a generative artificial intelligence (AI) tool, as a resource for psychoeducation in the context of mental health.
Method
Researchers created carefully crafted prompts based on common psychoeducational themes provided to clients, covering seven critical areas: depression, anxiety, general health, substance abuse, religious/spiritual issues, lifestyle, routine health habits and interpersonal matters. A coding manual was developed encompassing six criteria to assess the quality of psychoeducational responses of ChatGPT: accuracy, clarity, relevance, empathy, engagement and ethical considerations.
Findings
The reviewers assessed ChatGPT's responses to 21 psychoeducational prompts as accurate, clear and relevant, with an empathic tone in responses to emotionally challenging queries. ChatGPT engages users by offering actionable steps and suggestions. The tool consistently demonstrated ethical considerations by advising users to consult qualified professionals when necessary. The findings suggested ChatGPT's potential as a reliable source of psychoeducation, particularly for individuals with very limited access to mental health resources.
Conclusion
This research underscores ChatGPT's potential as a valuable psychoeducational resource for mental health concerns while emphasising the need for ongoing assessment and user feedback to address its limitations and ensure responsible practice in the dynamic field of AI-powered mental health support. Future studies should explore user experiences and incorporate diverse perspectives to further enhance our understanding of ChatGPT's utility in real-world mental health contexts.
期刊介绍:
Counselling and Psychotherapy Research is an innovative international peer-reviewed journal dedicated to linking research with practice. Pluralist in orientation, the journal recognises the value of qualitative, quantitative and mixed methods strategies of inquiry and aims to promote high-quality, ethical research that informs and develops counselling and psychotherapy practice. CPR is a journal of the British Association of Counselling and Psychotherapy, promoting reflexive research strongly linked to practice. The journal has its own website: www.cprjournal.com. The aim of this site is to further develop links between counselling and psychotherapy research and practice by offering accessible information about both the specific contents of each issue of CPR, as well as wider developments in counselling and psychotherapy research. The aims are to ensure that research remains relevant to practice, and for practice to continue to inform research development.