Rodrigo Sandoval-Almazan , Adrian Osiel Millan-Vargas , Rigoberto Garcia-Contreras
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引用次数: 0
摘要
近年来,人工智能在公共部门的应用是一个快速发展的趋势。尽管有很多关于政府中人工智能的研究——伦理、算法、聊天机器人、人工智能系统的实施——但很少有关于公共管理者对这个话题的感知、适应、挑战和抵制的数据和理解。在政府推行人工智能所需的技能和知识是什么?本研究旨在调查公共部门管理者应对人工智能挑战的能力。对中部地区墨西哥政府的38名主要公共管理人员进行了一项调查,以评估他们对人工智能的看法。使用Balbo di Vinadio等人(2022)的公务员能力框架,我们分析了三种能力:(1)数字管理和执行(2)数字规划和设计(3)数据使用和治理及其水平。调查结果指出,缺乏技能,数字管理和执行的能力可以更好地解释地方政府对人工智能的这种看法。
Examining public managers' competencies of artificial intelligence implementation in local government: A quantitative study
The implementation of artificial intelligence in the public sector is a fast-evolving tendency in recent years. Despite much research on AI in government- ethics, algorithms, chatbots, AI systems-implement- there is very little data and understanding of the public manager's perception, adaptation, challenges, and resistance on this topic. What are the skills and knowledge needed to implement AI in the government? This research aims to investigate public managers' competencies to face AI challenges in the public sector. A survey was conducted among 38 key public managers from the government of the State of Mexico in the central region to assess their perceptions of AI. Using the competences for civil servants' framework from Balbo di Vinadio et al. (2022), we analyze three competences: (1) Digital Management and Execution (2) Digital Planning and Design (3) Data use and governance and their levels of. The findings point out that there is a lack of skills, and the competence of digital management and execution is the one that explains better this perception of AI in the local government.
期刊介绍:
Government Information Quarterly (GIQ) delves into the convergence of policy, information technology, government, and the public. It explores the impact of policies on government information flows, the role of technology in innovative government services, and the dynamic between citizens and governing bodies in the digital age. GIQ serves as a premier journal, disseminating high-quality research and insights that bridge the realms of policy, information technology, government, and public engagement.