基于网络的门诊预约应用程序对可持续性的影响。

IF 2.2 4区 医学 Q2 RADIOLOGY, NUCLEAR MEDICINE & MEDICAL IMAGING
Melissa Yeo, Kane Nicholls, Pey Ling Shum, Hamed Asadi, Natalie Yang
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引用次数: 0

摘要

背景:气候变化是一个重要的全球性问题,影响着世界各地的生态系统、经济和社区。从纸质系统到数字系统的转变在各行各业越来越普遍,并对可持续发展产生了积极的下游影响。2020 年,澳大利亚维多利亚州的一家公立三级医院 Austin Health 采用了基于网络的门诊预约应用程序,取代了之前的纸质系统。该应用程序为行政人员访问奥斯汀信息技术平台提供了一个集成平台,并以基于短信服务的通知取代了之前基于邮件的门诊预约通知。本研究旨在评估与之前的纸质系统相比,基于网络的门诊预约应用程序在同一时期内对环境的影响和整个组织的经济成本:对网络预约应用程序和纸质系统进行了回顾性环境和经济评估。评估涵盖了奥斯汀健康中心自 2023 年 7 月 1 日至 2024 年 6 月 30 日期间进行的 36,925 次门诊诊断成像检查,包括 CT、核磁共振成像、超声波和乳腺 X 光检查。环境影响是通过计算每个系统产生的预期二氧化碳当量 (CO2e) 排放量来评估的。经济成本分析从医院的角度进行,包括劳动力和材料/消耗品的直接成本:结果:与之前的纸质系统相比,使用网络门诊预约应用程序大大减少了 CO2e 排放量(38.5 吨比 0.002 吨),主要原因是减少了与邮寄相关的燃料排放(27.7 吨)。据估计,全年节省的运营成本净额至少为 17.5 万澳元(按 2024 年澳元计算,并根据通胀率进行了调整)。这主要是由于消除了工作流程中的低效环节,节省了劳动力(至少节省了 2342 个小时),至少节省了 85,272 澳元的工资,其次还节省了病理化验费用(57,422 澳元)和邮寄费用(55,193 澳元):结论:采用网络门诊预约应用程序后,碳排放量和运营成本大幅降低,同时还提高了运营效率和生产率。预计这些效益将持续下去,尤其是在医疗成像服务需求不断增长的情况下。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The sustainability impacts of a web-based outpatient booking application.

Background: Climate change is a critical global issue, impacting ecosystems, economies and communities worldwide. The shift from paper-based to digital systems is becoming increasingly prevalent across industries, with downstream positive impacts on sustainability. In 2020, Austin Health, a public tertiary hospital in Victoria, Australia, adopted a web-based outpatient booking application, which succeeded the prior paper-based system. The application served as an integrated platform for administrative staff to access various Austin Information Technology platforms and replaced previous mail-based outpatient appointment notifications with Short Message Service-based notifications. This study aimed to assess the environmental impact and organisation-wide economic cost of a web-based outpatient booking application compared to the prior paper-based system across the same time period.

Methods: A retrospective environmental and economic assessment was conducted for both the web-based booking application and the paper-based system. The evaluation covered 36,925 outpatient diagnostic imaging studies - including CT, MRI, ultrasound and mammography - performed at Austin Health from 1st July 2023 until 30th June 2024. The environmental impact was assessed by calculating the expected carbon dioxide equivalent (CO2e) emissions produced by each system. The economic cost analysis was conducted from the perspective of the hospital and included the direct costs of labour and materials/consumables.

Results: CO2e emissions were significantly reduced using the web-based outpatient booking application compared to the prior paper-based system (38.5 tonnes compared to 0.002 tonnes), predominantly attributable to the elimination of postage-related fuel emissions (27.7 tonnes). The estimated net operating cost savings across the year was at least AUD 175,000 (in 2024 Australian Dollars, adjusted for inflation). This was primarily due to labour savings from the elimination of workflow inefficiencies (at least 2342 h saved) amounting to at least AUD 85,272 in salary, followed by savings from eliminated pathology tests (AUD 57,422) and postage costs (AUD 55,193).

Conclusion: The adoption of the web-based outpatient booking application led to a substantial reduction in carbon emissions and operating costs, alongside enhanced operational efficiency and productivity. These benefits are anticipated to be enduring, especially in the face of an ever-increasing demand for medical imaging services.

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来源期刊
CiteScore
3.30
自引率
6.20%
发文量
133
审稿时长
6-12 weeks
期刊介绍: Journal of Medical Imaging and Radiation Oncology (formerly Australasian Radiology) is the official journal of The Royal Australian and New Zealand College of Radiologists, publishing articles of scientific excellence in radiology and radiation oncology. Manuscripts are judged on the basis of their contribution of original data and ideas or interpretation. All articles are peer reviewed.
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