{"title":"信任人工智能代理的社会认同：来自实验室和在线实验的证据","authors":"Yanqi Sun, Cheng Xu, Hao Xu","doi":"10.1002/mde.4361","DOIUrl":null,"url":null,"abstract":"<p>This paper explores human trust in artificial intelligence (AI), focusing on the effects of social categorization (ingroup vs. outgroup) and AI human-likeness through two pre-registered studies involving 160 participants each. The first study, a lab experiment in China, and the second, an online experiment representative of the United States, both utilized a trust game to assess trust across four conditions: ingroup-humanoid AI, ingroup-non-humanoid AI, outgroup-humanoid AI, and outgroup-non-humanoid AI. Results indicated higher trust for ingroup and humanoid AIs, with statistical significance. Mixed-design ANOVA was used to analyze the data, revealing significant main effects and interactions. The second study also identified an emotional connection as a mediator in trust, suggesting significant design implications for AI in trust-critical sectors like healthcare and autonomous transportation.</p>","PeriodicalId":18186,"journal":{"name":"Managerial and Decision Economics","volume":"45 8","pages":"5899-5916"},"PeriodicalIF":2.5000,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Social identity in trusting artificial intelligence agents: Evidence from lab and online experiments\",\"authors\":\"Yanqi Sun, Cheng Xu, Hao Xu\",\"doi\":\"10.1002/mde.4361\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>This paper explores human trust in artificial intelligence (AI), focusing on the effects of social categorization (ingroup vs. outgroup) and AI human-likeness through two pre-registered studies involving 160 participants each. The first study, a lab experiment in China, and the second, an online experiment representative of the United States, both utilized a trust game to assess trust across four conditions: ingroup-humanoid AI, ingroup-non-humanoid AI, outgroup-humanoid AI, and outgroup-non-humanoid AI. Results indicated higher trust for ingroup and humanoid AIs, with statistical significance. Mixed-design ANOVA was used to analyze the data, revealing significant main effects and interactions. The second study also identified an emotional connection as a mediator in trust, suggesting significant design implications for AI in trust-critical sectors like healthcare and autonomous transportation.</p>\",\"PeriodicalId\":18186,\"journal\":{\"name\":\"Managerial and Decision Economics\",\"volume\":\"45 8\",\"pages\":\"5899-5916\"},\"PeriodicalIF\":2.5000,\"publicationDate\":\"2024-08-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Managerial and Decision Economics\",\"FirstCategoryId\":\"96\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1002/mde.4361\",\"RegionNum\":3,\"RegionCategory\":\"经济学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"ECONOMICS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Managerial and Decision Economics","FirstCategoryId":"96","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/mde.4361","RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"ECONOMICS","Score":null,"Total":0}
Social identity in trusting artificial intelligence agents: Evidence from lab and online experiments
This paper explores human trust in artificial intelligence (AI), focusing on the effects of social categorization (ingroup vs. outgroup) and AI human-likeness through two pre-registered studies involving 160 participants each. The first study, a lab experiment in China, and the second, an online experiment representative of the United States, both utilized a trust game to assess trust across four conditions: ingroup-humanoid AI, ingroup-non-humanoid AI, outgroup-humanoid AI, and outgroup-non-humanoid AI. Results indicated higher trust for ingroup and humanoid AIs, with statistical significance. Mixed-design ANOVA was used to analyze the data, revealing significant main effects and interactions. The second study also identified an emotional connection as a mediator in trust, suggesting significant design implications for AI in trust-critical sectors like healthcare and autonomous transportation.
期刊介绍：
Managerial and Decision Economics will publish articles applying economic reasoning to managerial decision-making and management strategy.Management strategy concerns practical decisions that managers face about how to compete, how to succeed, and how to organize to achieve their goals. Economic thinking and analysis provides a critical foundation for strategic decision-making across a variety of dimensions. For example, economic insights may help in determining which activities to outsource and which to perfom internally. They can help unravel questions regarding what drives performance differences among firms and what allows these differences to persist. They can contribute to an appreciation of how industries, organizations, and capabilities evolve.
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