Introduction “street-level bureaucracy, populism, and democratic backsliding”

This special issue investigates the impact of populism and democratic backsliding on street-level bureaucracy (SLB) across various countries and contexts. The cooccurrence of populism and democratic erosion significantly alters public administration, particularly affecting public sector employees responsible for policy implementation. This issue explores how populist strategies differ in their application to SLBs as compared to the Civil Service, the distinctive challenges SLBs encounter due to populism and democratic backsliding, and the pressures exacerbated during crises. By examining studies from Brazil, Mexico, Poland, Czechia, Hungary, Switzerland, and the United States, the papers highlight the interplay between political pressures and frontline service delivery. The findings underscore the necessity of understanding the relationship between democratic backsliding, populism, and SLBs, proposing a research agenda to further explore these dynamics and their implications for public administration and policy implementation.