消费者的风险意识如何影响股票收益波动?来自五家酒店业公司的证据

IF 9.9 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
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引用次数: 0

摘要

顾客的风险意识对酒店业公司的正常运作具有重要意义。本研究通过基于方面的情感分析,揭示并比较了大流行之前和期间消费者的风险感知,并研究了其对酒店业公司股票回报波动的影响。以排名前五的酒店企业为例,研究结果表明,在大流行期间,消费者感知到了安全防范措施不足和缺乏足够服务人员的风险。此外,顾客感知到的绩效风险和时间风险对股票收益波动也有显著的正向影响。这项研究为酒店管理者和投资者提供了实际启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How do the risk perceptions of consumers affect the stock return volatility? The evidence from five hospitality firms
The risk perception of customers has great significance for the proper functioning of the hospitality companies. This study discloses and compares the risk perception of consumers before and during pandemic by utilizing aspect-based sentiment analysis, and examines its effect on stock return volatility of hospitality companies. Taking the top five hotel companies as examples, the results indicate that customers perceived risks of insufficient safety precautions and the lack of enough servicers during pandemic. In addition, performance risk and time risk perceived by customers have significant positive impact on stock return volatility. This study provides hotel managers and investors practical implications.
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来源期刊
International Journal of Hospitality Management
International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
21.20
自引率
9.40%
发文量
218
审稿时长
85 days
期刊介绍: The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.
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