揭示咨询公司传播数字化转型论述的盲点

IF 2.3 4区管理学 Q3 BUSINESS

Information Systems and e-Business Management Pub Date : 2024-10-04 DOI:10.1007/s10257-024-00687-x

Emmanuel Monod, Nataliia Korotkova, Sabine Khalil, Antonia Meythaler, Elisabeth Joyce

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引用次数: 0

摘要

领先的管理咨询公司是传播时尚管理理念和协助组织完成变革计划的重要影响者。在数字化转型（DT）这一管理理念所带来的潜在利益的诱惑下，企业往往会寻求这些公司的指导。本研究对六家领先管理咨询公司的报告进行了研究，以评估它们是如何塑造有关 DT 的传播话语的。运用绩效-结构-技术框架，我们揭示了 DT 咨询论述中的几个盲点。我们的文件分析表明，领先的管理咨询公司在其有关 DT 的论述中忽视了以人员、竞争环境以及技术方法和结构为形式的全面战略调整。本研究对变革管理、管理思想以及更广泛的 DT 信息系统方面的文献做出了贡献，深入揭示了领先咨询公司在 DT 方面的论述中存在的浮躁和表象，同时也揭示了 DT 咨询的细微差别及其改进潜力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

Unveiling blind spots in consulting firms’ disseminating discourse on digital transformation

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Unveiling blind spots in consulting firms’ disseminating discourse on digital transformation

Leading management consulting firms serve as key influencers in disseminating fashionable management ideas and aiding organizations through their change initiatives. Organizations often seek guidance from these firms to implement the management idea of digital transformation (DT), enticed by the potential benefits this idea promises. This study examines the reports of six leading management consulting firms to assess how they shape the disseminating discourse on DT. Applying the performance-structure-technology framework, we unveil several blind spots in the DT consulting discourse. Our document analyses reveal that leading management consulting firms, in their discourse on DT, neglect comprehensive strategic alignments in the form of people, competitive context, and technological methods and structures. This study contributes to the literature on change management, management ideas, and the broader information systems literature on DT by providing insights into the faddishness and semblance of leading consulting firms’ discourse on DT, while also shedding light on the nuances of DT consulting and its potential for improvement.

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来源期刊

Information Systems and e-Business Management Multiple-

CiteScore

6.20

自引率

11.10%

发文量

期刊介绍： Nowadays, in the age of information technology and the internet, the creation and maintenance of business models has to consider the latest developments in information technology to ensure competitiveness and long-term success of the enterprise. The aim of Information Systems Management (ISM) is to integrate information technology into business models and business processes to explore its potential to meet the business goals. Many international journals in the field of information systems (IS) or information management (IM) focus primarily on the quantitative analysis of information systems phenomena, especially through the use of empirical studies. However, research on qualitative analysis, development, and deployment of information systems is not covered sufficiently by the existing international IS journals. Therefore, the journal Information Systems and e-Business Management (ISeB) focuses on the core tasks of Information Systems Management, the conceptual analysis, design, and deployment of information systems, as well as on all e-business related topics. 1. Editorial objective The central aim of the journal ISeB is to publish original, well-written, self-contained contributions that elucidate novel research and innovation in information systems management and e-business which advance the field fundamentally and significantly. Published quarterly, the journal will: - Provide a vibrant forum for both academicians and industry specialists to explore the information systems and e-business management field - Bring innovative research on all aspects of information systems management from analytical, behavioral and technological perspectives - Enable rapid dissemination of latest research and innovation, supported with a double-blind peer review process. 2. Nature of topics The function of information systems management is the use of information technology (IT) to meet the information requirements of a company. Core tasks of ISM are the generation of project ideas (e.g. identification of business opportunities enabled by new information technologies), conceptual analysis, design, and integration of information systems. Submissions to ISeB should have a clear business focus and use appropriate information systems methodologies. They should either be founded on theory or should have proven their value based on prototypes and their beneficial application in the field. The general applicability of the concepts presented is strictly required. Case studies are welcome, if the insights presented allow general applicability. Moreover, empirical studies are welcome if clear research questions with relevance to the field of information systems and e-business management are given and the studies are carried out correctly. ISeB topics focus on (but are not restricted to) the following areas: - Information Modeling: The central task of information systems modeling is the conceptual specification of information systems from the business point of view. Information modeling includes the development or the application of high-level modeling techniques used for conceptual modeling, e.g. event-driven process chain (EPC) for process modeling, entity-relationship model (ERM) for data modeling, and object-oriented methods like the unified modeling language (UML). - Domain-Specific Information Systems: Different industry domains (e.g. manufacturing, retailing, or finance) are characterized by different requirements to information systems that are reflected in different IS architectures for specific domains. The development and maintenance of information systems in an industry domain can be supported by these architectures. Either the development of generalizable domain-specific architectures or the employment of such architectures in practice can be discussed. - E-Business Management (intra-organization al and inter-organizational information systems): Possible sub-topics include the development and deployment of IS for electronic commerce and supply chain management, market places, new business scenarios enabled through new technologies. Based on a business strategy, submissions have to clearly state how the strategy can be operationalized using IS. - Information Systems Development: The development and deployment of large-scale IS (e.g. enterprise resource planning software) requires the use of appropriate software engineering methodologies, procedure models, and project management. Possible research areas are the development of software engineering methodologies, procedure models, and the design of project management methods. Empirical studies on IS development may focus on the application of well-founded methods in practice. - Information Technology Management: The function of information technology management is the provision and operation of the technical infrastructure and the planning of the technical orientation of information systems in an enterprise. An important aspect is the impact of changing information systems on organizational structures and processes – and vice versa. In this context, the use of information technology to realize a business strategy efficiently can be analyzed. - Latest Information Technology Developments: Latest developments in information technology have to be evaluated to explore potentials to generate new business strategies. Current topics and trends to be evaluated for business use are e.g. business intelligence systems, agent technology, and workflow management systems. Officially cited as: Inf Syst E-Bus Manage