从绩效到道德:政治家如何塑造官僚机构、其组织和公共部门雇员的形象

IF 6.1 1区 管理学 Q1 PUBLIC ADMINISTRATION
Jessy Hendriks, Koen Damhuis, Sjors Overman
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引用次数: 0

摘要

政治家经常对官僚机构、其组织和雇员提出批评。以往的研究表明,这种 "官僚抨击 "对公共部门的士气、招聘、留任以及公民的看法都有负面影响。然而,有关抨击的系统性证据仍然很少,而与之相对应的 "官僚褒扬 "更是鲜为人知。本文旨在填补这一空白,将这两种现象概念化为框架形式,区分宏观、中观和微观层面,并创新性地使用组织声誉理论,为系统分析官僚框架建立了一个多维框架。在实证研究中,我们将这一框架应用于一个新颖的数据集,该数据集由 33 位荷兰政治家发布的 70,853 条手工编码的推文组成,涵盖了广泛的意识形态观点。我们发现,政客们并不是从懒惰(或勤奋)的角度来表现公务员制度,而是从(不)道德的角度来抨击或赞美官僚机构,并据此确定了四个道德子维度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
From performance to morality: How politicians frame bureaucracy, its organizations, and public sector employees
Politicians frequently voice criticisms vis-à-vis bureaucracy, its organizations, and its employees. Previous studies point at the negative impact of this “bureaucratic bashing” on public sector morale, recruitment, retention, and citizen perceptions. Yet, systematic evidence on bashing remains sparse, with even less known about its counterpart: bureaucratic praising. This article aims to fill this gap by conceptualizing both phenomena as forms of framing, by distinguishing macro-, meso-, and micro-levels, and by innovatively using organizational reputation theory to develop a multidimensional framework for the systematic analysis of bureaucratic framing. Empirically, we apply this framework to a novel dataset of 70,853 hand-coded tweets posted by 33 Dutch politicians, covering a wide range of ideological viewpoints. We find that politicians do not so much frame the civil service performatively, in terms of being lazy (or hard working), but rather bash or praise bureaucratic organizations for their (im)morality, whereby four moral subdimensions can be identified.
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来源期刊
Public Administration Review
Public Administration Review PUBLIC ADMINISTRATION-
CiteScore
15.10
自引率
10.80%
发文量
130
期刊介绍: Public Administration Review (PAR), a bi-monthly professional journal, has held its position as the premier outlet for public administration research, theory, and practice for 75 years. Published for the American Society for Public Administration,TM/SM, it uniquely serves both academics and practitioners in the public sector. PAR features articles that identify and analyze current trends, offer a factual basis for decision-making, stimulate discussion, and present leading literature in an easily accessible format. Covering a diverse range of topics and featuring expert book reviews, PAR is both exciting to read and an indispensable resource in the field.
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