主动渗漏通知计划促进节约

IF 0.7 4区环境科学与生态学 Q4 ENGINEERING, CIVIL

Journal ‐ American Water Works Association Pub Date : 2024-09-16 DOI:10.1002/awwa.2336

Liesel Hans

{"title":"主动渗漏通知计划促进节约","authors":"Liesel Hans","doi":"10.1002/awwa.2336","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>Proactive leak notification programs provide many benefits, including reducing water waste, keeping customer bills lower, and reducing staff time and resources on calls, bill adjustments, and billing disputes.</p>\n <p>Leak notification programs can benefit from advanced metering infrastructure to identify water use patterns that indicate the presence of a leak or another problem.</p>\n <p>Utilities should reach out through multiple communication channels to notify customers as quickly as possible after a leak is identified.</p>\n <p>Proactively notifying customers of potential leaks leads to higher customer satisfaction and greater community trust.</p>\n </div>","PeriodicalId":14785,"journal":{"name":"Journal ‐ American Water Works Association","volume":"116 8","pages":"42-49"},"PeriodicalIF":0.7000,"publicationDate":"2024-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Proactive Leak Notification Programs Advance Conservation\",\"authors\":\"Liesel Hans\",\"doi\":\"10.1002/awwa.2336\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div>\\n \\n <p>Proactive leak notification programs provide many benefits, including reducing water waste, keeping customer bills lower, and reducing staff time and resources on calls, bill adjustments, and billing disputes.</p>\\n <p>Leak notification programs can benefit from advanced metering infrastructure to identify water use patterns that indicate the presence of a leak or another problem.</p>\\n <p>Utilities should reach out through multiple communication channels to notify customers as quickly as possible after a leak is identified.</p>\\n <p>Proactively notifying customers of potential leaks leads to higher customer satisfaction and greater community trust.</p>\\n </div>\",\"PeriodicalId\":14785,\"journal\":{\"name\":\"Journal ‐ American Water Works Association\",\"volume\":\"116 8\",\"pages\":\"42-49\"},\"PeriodicalIF\":0.7000,\"publicationDate\":\"2024-09-16\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal ‐ American Water Works Association\",\"FirstCategoryId\":\"93\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1002/awwa.2336\",\"RegionNum\":4,\"RegionCategory\":\"环境科学与生态学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"ENGINEERING, CIVIL\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal ‐ American Water Works Association","FirstCategoryId":"93","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/awwa.2336","RegionNum":4,"RegionCategory":"环境科学与生态学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"ENGINEERING, CIVIL","Score":null,"Total":0}

引用次数: 0

摘要

主动漏水通知计划有很多好处，包括减少水资源浪费、降低用户账单，以及减少员工在电话、账单调整和账单纠纷上花费的时间和资源。漏水通知计划可受益于先进的计量基础设施，以识别表明存在漏水或其他问题的用水模式。发现漏水后，公用事业公司应通过多种沟通渠道尽快通知客户。积极主动地通知客户潜在的漏水问题可提高客户满意度和社区信任度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Proactive Leak Notification Programs Advance Conservation

Proactive leak notification programs provide many benefits, including reducing water waste, keeping customer bills lower, and reducing staff time and resources on calls, bill adjustments, and billing disputes.

Leak notification programs can benefit from advanced metering infrastructure to identify water use patterns that indicate the presence of a leak or another problem.

Utilities should reach out through multiple communication channels to notify customers as quickly as possible after a leak is identified.

Proactively notifying customers of potential leaks leads to higher customer satisfaction and greater community trust.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Journal ‐ American Water Works Association Multiple-

CiteScore

1.00

自引率

28.60%

发文量

179

审稿时长

4-8 weeks

期刊介绍： Journal AWWA serves as the voice of the water industry and is an authoritative source of information for water professionals and the communities they serve. Journal AWWA provides an international forum for the industry’s thought and practice leaders to share their perspectives and experiences with the goal of continuous improvement of all water systems. Journal AWWA publishes articles about the water industry’s innovations, trends, controversies, and challenges, covering subjects such as public works planning, infrastructure management, human health, environmental protection, finance, and law. Journal AWWA will continue its long history of publishing in-depth and innovative articles on protecting the safety of our water, the reliability and resilience of our water systems, and the health of our environment and communities.