Francesco Santarsiero , Daniela Carlucci , Giovanni Schiuma
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Driving digital transformation and business model innovation in tourism through innovation labs: An empirical study
In the rapidly changing digital landscape, Innovation Labs have become pivotal agents of transformation, yet their application in tourism remains underexplored. This study addresses this gap through multiple case studies and an action research project focused on tourism. The findings reveal that Innovation Labs significantly boost digital innovation capacity, digital transformation, and business model innovation within tourism organizations. The proposed management framework offers practical guidance for effective implementation, emphasizing their potential to democratize technology and innovation, particularly for SMEs. These conclusions underscore the role of Innovation Labs as key drivers of innovation, providing valuable insights for both academics and practitioners.
期刊介绍：
The Journal of Engineering and Technology Management (JET-M) is an international scholarly refereed research journal which aims to promote the theory and practice of technology, innovation, and engineering management.
The journal links engineering, science, and management disciplines. It addresses the issues involved in the planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of an organization. It covers not only R&D management, but also the entire spectrum of managerial concerns in technology-based organizations. This includes issues relating to new product development, human resource management, innovation process management, project management, technological fusion, marketing, technological forecasting and strategic planning.
The journal provides an interface between technology and other corporate functions, such as R&D, marketing, manufacturing and administration. Its ultimate goal is to make a profound contribution to theory development, research and practice by serving as a leading forum for the publication of scholarly research on all aspects of technology, innovation, and engineering management.
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