{"title":"公民的不文明行为对基层官员自我牺牲的公共服务动机和离职意向的影响：情绪耗竭的中介效应","authors":"Kyoung-Joo Lee, Jisun Youm","doi":"10.1080/15309576.2024.2390621","DOIUrl":null,"url":null,"abstract":"Although citizen incivility toward street-level bureaucrats (SLBs) is prevalent globally, theoretical analysis and empirical evidence are restricted in understanding these problematic issues. To ad...","PeriodicalId":2,"journal":{"name":"ACS Applied Bio Materials","volume":null,"pages":null},"PeriodicalIF":4.6000,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Effect of Citizen Incivility on Self-Sacrifice of Public Service Motivation and Turnover Intention of Street-Level Bureaucrats: Mediating Effect of Emotional Exhaustion\",\"authors\":\"Kyoung-Joo Lee, Jisun Youm\",\"doi\":\"10.1080/15309576.2024.2390621\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Although citizen incivility toward street-level bureaucrats (SLBs) is prevalent globally, theoretical analysis and empirical evidence are restricted in understanding these problematic issues. To ad...\",\"PeriodicalId\":2,\"journal\":{\"name\":\"ACS Applied Bio Materials\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":4.6000,\"publicationDate\":\"2024-08-13\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"ACS Applied Bio Materials\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1080/15309576.2024.2390621\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"MATERIALS SCIENCE, BIOMATERIALS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACS Applied Bio Materials","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/15309576.2024.2390621","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MATERIALS SCIENCE, BIOMATERIALS","Score":null,"Total":0}
Effect of Citizen Incivility on Self-Sacrifice of Public Service Motivation and Turnover Intention of Street-Level Bureaucrats: Mediating Effect of Emotional Exhaustion
Although citizen incivility toward street-level bureaucrats (SLBs) is prevalent globally, theoretical analysis and empirical evidence are restricted in understanding these problematic issues. To ad...
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