用创造性思维缓解重复消费中的享乐适应问题

IF 4 2区 管理学 Q2 BUSINESS
Yanfen (Cindy) You, Lili Wang, Xiaojing Yang, Na Wen
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引用次数: 0

摘要

重复消费是消费者日常生活中的常见现象,往往会导致享乐适应,如饱食或厌倦。随着越来越多的研究探索减轻享乐适应的方法,本研究提出并发现创造性思维可以有效减轻享乐适应。通过在不同消费情境(听音乐、看视频、看照片、吃零食)下进行的五项实验,我们发现创造性思维能在重复消费过程中促进认知灵活性,从而降低享乐适应(例如,在重复消费过程中从不同方面欣赏同一张照片)。支持这一基本机制的是,当消费者的认知灵活性受到限制,或者当产品本身具有足够的复杂性,能够自然而然地鼓励重复消费时的认知灵活性时,创造性思维对享乐适应的缓解作用就会减弱。总之,这项研究揭示了创造性思维如何帮助减轻重复消费中的享乐适应,对营销经理和从业人员具有启示意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Alleviating hedonic adaptation in repeat consumption with creative thinking
Repeat consumption, a common aspect of consumers' daily lives, often results in hedonic adaptation such as satiation or boredom. In line with a growing body of research exploring methods to alleviate hedonic adaptation, this research proposes and finds that creative thinking can effectively reduce hedonic adaptation. Through five experiments conducted across various consumption contexts (music listening, video watching, photograph viewing, snack eating), we show that creative thinking reduces hedonic adaptation by fostering cognitive flexibility during repeat consumption (e.g., enjoying the same photograph from different aspects across repetitions). Supporting this underlying mechanism, the mitigating effect of creative thinking on hedonic adaptation attenuates when consumers' cognitive flexibility is constrained, or when the product itself possesses sufficient complexity that naturally encourages cognitive flexibility over repetitions. Overall, this research sheds light on how creative thinking helps alleviate hedonic adaptation in repeat consumption, with implications for marketing managers and practitioners.
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来源期刊
CiteScore
8.40
自引率
14.60%
发文量
51
期刊介绍: The Journal of Consumer Psychology is devoted to psychological perspectives on the study of the consumer. It publishes articles that contribute both theoretically and empirically to an understanding of psychological processes underlying consumers thoughts, feelings, decisions, and behaviors. Areas of emphasis include, but are not limited to, consumer judgment and decision processes, attitude formation and change, reactions to persuasive communications, affective experiences, consumer information processing, consumer-brand relationships, affective, cognitive, and motivational determinants of consumer behavior, family and group decision processes, and cultural and individual differences in consumer behavior.
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