Sunyoung Park, Dae Seok Chai, Jennifer J. Park, Jihye Oh
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Exploring Opportunities for Artificial Intelligence in Organization Development
The purpose of this research was to examine the utilization of artificial intelligence (AI) in organization development (OD) through a comprehensive review of existing literature. We also propose potential avenues for future research on AI in OD. We conducted a systematic literature review of 68 studies on AI in OD based on Cummings and Worley’s four OD categories (i.e., human process, human resource, strategic change, and technostructural interventions). We first summarized and analyzed key information about how AI is implemented in OD contexts, and then examined the underlying theories or theoretical frameworks utilized in OD studies focusing on AI. We examined the application of AI in OD, potential ethical concerns, and recommendations for future research and practice using AI in OD. The paper concludes with discussion and implications for research and practice.
期刊介绍:
As described elsewhere, Human Resource Development Review is a theory development journal for scholars of human resource development and related disciplines. Human Resource Development Review publishes articles that make theoretical contributions on theory development, foundations of HRD, theory building methods, and integrative reviews of the relevant literature. Papers whose central focus is empirical findings, including empirical method and design are not considered for publication in Human Resource Development Review. This journal encourages submissions that provide new theoretical insights to advance our understanding of human resource development and related disciplines. Such papers may include syntheses of existing bodies of theory, new substantive theories, exploratory conceptual models, taxonomies and typology developed as foundations for theory, treatises in formal theory construction, papers on the history of theory, critique of theory that includes alternative research propositions, metatheory, and integrative literature reviews with strong theoretical implications. Papers addressing foundations of HRD might address philosophies of HRD, historical foundations, definitions of the field, conceptual organization of the field, and ethical foundations. Human Resource Development Review takes a multi-paradigm view of theory building so submissions from different paradigms are encouraged.