机器人莱尼如何让你相信他是一个人？多单位回合中的讲故事、从属关系和结盟

IF 2.1 2区文学 Q2 COMMUNICATION

Discourse & Communication Pub Date : 2024-08-29 DOI:10.1177/175048132411271437

Marc Relieu

{"title":"机器人莱尼如何让你相信他是一个人？多单位回合中的讲故事、从属关系和结盟","authors":"Marc Relieu","doi":"10.1177/175048132411271437","DOIUrl":null,"url":null,"abstract":"This research delves into the world of conversation analysis, focusing on the unique conversational agent, Lenny. In contrast to most modern AI-based chatbots, Lenny employs a minimalistic approach, utilizing pre-recorded turns to engage with unsolicited callers and extend interactions. The study aims to dissect how Lenny’s long turns contribute to displaying ‘his’ personhood. By analyzing Lenny’s long turn in interaction, we uncover how it consolidates Lenny’s relatable character. Through analysis of a corpus of recorded interactions, the paper highlights the role of turn design in simulating human-like interactions. Ultimately, this research offers insights into the interplay between scripted content and human understanding in live conversations.","PeriodicalId":46726,"journal":{"name":"Discourse & Communication","volume":null,"pages":null},"PeriodicalIF":2.1000,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"How Lenny the bot convinces you that he is a person: Storytelling, affiliations, and alignments in multi-unit turns\",\"authors\":\"Marc Relieu\",\"doi\":\"10.1177/175048132411271437\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This research delves into the world of conversation analysis, focusing on the unique conversational agent, Lenny. In contrast to most modern AI-based chatbots, Lenny employs a minimalistic approach, utilizing pre-recorded turns to engage with unsolicited callers and extend interactions. The study aims to dissect how Lenny’s long turns contribute to displaying ‘his’ personhood. By analyzing Lenny’s long turn in interaction, we uncover how it consolidates Lenny’s relatable character. Through analysis of a corpus of recorded interactions, the paper highlights the role of turn design in simulating human-like interactions. Ultimately, this research offers insights into the interplay between scripted content and human understanding in live conversations.\",\"PeriodicalId\":46726,\"journal\":{\"name\":\"Discourse & Communication\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":2.1000,\"publicationDate\":\"2024-08-29\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Discourse & Communication\",\"FirstCategoryId\":\"98\",\"ListUrlMain\":\"https://doi.org/10.1177/175048132411271437\",\"RegionNum\":2,\"RegionCategory\":\"文学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"COMMUNICATION\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Discourse & Communication","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1177/175048132411271437","RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMMUNICATION","Score":null,"Total":0}

引用次数: 0

摘要

本研究深入对话分析领域，重点研究独特的对话代理 Lenny。与大多数基于人工智能的现代聊天机器人相比，莱尼采用了一种简约的方法，利用预先录制的转弯与主动来电者进行互动，并延长互动时间。本研究旨在剖析莱尼的长对话如何有助于展示 "他 "的人格。通过分析莱尼在互动中的长对话，我们揭示了长对话如何巩固了莱尼的亲和力。通过分析记录互动的语料库，本文强调了转弯设计在模拟类人互动中的作用。最终，这项研究为脚本内容与人类在实时对话中的理解力之间的相互作用提供了见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

How Lenny the bot convinces you that he is a person: Storytelling, affiliations, and alignments in multi-unit turns

This research delves into the world of conversation analysis, focusing on the unique conversational agent, Lenny. In contrast to most modern AI-based chatbots, Lenny employs a minimalistic approach, utilizing pre-recorded turns to engage with unsolicited callers and extend interactions. The study aims to dissect how Lenny’s long turns contribute to displaying ‘his’ personhood. By analyzing Lenny’s long turn in interaction, we uncover how it consolidates Lenny’s relatable character. Through analysis of a corpus of recorded interactions, the paper highlights the role of turn design in simulating human-like interactions. Ultimately, this research offers insights into the interplay between scripted content and human understanding in live conversations.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Discourse & Communication COMMUNICATION-

CiteScore

3.30

自引率

5.30%

发文量

期刊介绍： Discourse & Communication is an international, peer-reviewed journal that publishes articles that pay specific attention to the qualitative, discourse analytical approach to issues in communication research. Besides the classical social scientific methods in communication research, such as content analysis and frame analysis, a more explicit study of the structures of discourse (text, talk, images or multimedia messages) allows unprecedented empirical insights into the many phenomena of communication. Since contemporary discourse study is not limited to the account of "texts" or "conversation" alone, but has extended its field to the study of the cognitive, interactional, social, cultural.