旅游与酒店管理公司危机期间弹性领导力对员工复原力的影响：自我决定的视角

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2024-08-08 DOI:10.1016/j.ijhm.2024.103886

Jiangchi Zhang , Chaowu Xie , Songshan (Sam) Huang

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引用次数: 0

摘要

本研究借鉴自我决定理论和领导力替代模型，探讨弹性领导力如何影响员工在危机中的恢复力。研究建立了一个概念模型，即弹性领导力通过以下中介因素影响员工的复原力：感受到的责任、信念恢复和感召力，并通过环境动力进行调节。对 67 家旅游和酒店管理公司进行了调查，共收到 2422 份有效问卷。结果表明，弹性领导力对员工的复原力有积极影响，而感受到的责任、信念恢复和感召力则是中介因素。环境动态这一背景因素调节了弹性领导力的有效性，呈现出一种倒 U 型模式--最初增强，随后减弱。这项研究揭示了连接弹性领导力与员工弹性的心理路径，并阐明了环境动态因素在替代弹性领导力影响方面的作用，为旅游和酒店企业制定以弹性为重点的领导力战略提供了指导。

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The effect of resilient leadership on employee resilience during a crisis in tourism & hospitality firms: A self-determination perspective

This study explores how resilient leadership impacts employee resilience during crises, drawing from self-determination theory and substitute for leadership model. It establishes a conceptual model wherein resilient leadership influences employee resilience through mediators: felt responsibility, belief restoration, and calling, moderated by environmental dynamism. Surveying 67 tourism and hospitality firms yielded 2422 valid responses. Results indicate that resilient leadership positively affects employee resilience, mediated by felt responsibility, belief restoration, and calling. Environmental dynamism, a contextual factor, moderates resilient leadership effectiveness, showing an inverted U-shaped pattern—initially strengthening followed by weakening. This research reveals the psychological pathways connecting resilient leadership with employee resilience and elucidates environmental dynamism’s role in substituting resilient leadership’s impact, guiding development of resilience-focused leadership strategies for tourism and hospitality firms.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.