Robert Steiger , Ursula Scholl-Grissemann , Andreas Kallmuenzer , Fabian Klier , Mike Peters
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Tit for tat: How hotel guests can be convinced to do their part to reduce energy consumption
Efforts to mitigate climate change and address the energy crisis underscore the imperative of saving energy and reducing CO2 emissions. Drawing on random utility theory and equity theory, this study investigates how hotels as key hospitality players can motivate their guests to save energy during their stays. Discrete choice experiments show that behavior-oriented attributes directly affecting comfort are essential here. Guests of family-run hotels, as well as guests with higher environmental awareness, tend to accept lower room temperatures, while price discounts can compensate for guests' lower perceived attractiveness. The results of a full-factorial experiment reveal that consumers are more willing to engage in saving energy when the hotel also contributes to saving energy, which also impacts hotels’ overall attractiveness. The results contribute to making the tourism and hospitality industry more environmentally friendly. Implications show how hospitality managers can encourage consumers to adopt more sustainable behavior.
期刊介绍:
Tourism Management, the preeminent scholarly journal, concentrates on the comprehensive management aspects, encompassing planning and policy, within the realm of travel and tourism. Adopting an interdisciplinary perspective, the journal delves into international, national, and regional tourism, addressing various management challenges. Its content mirrors this integrative approach, featuring primary research articles, progress in tourism research, case studies, research notes, discussions on current issues, and book reviews. Emphasizing scholarly rigor, all published papers are expected to contribute to theoretical and/or methodological advancements while offering specific insights relevant to tourism management and policy.