人工智能如何影响商业环境?文献计量分析

Q4 Multidisciplinary
Jorge Campoverde Campoverde, Katherine Coronel-Pangol, Doménica Heras Tigre
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引用次数: 0

摘要

我们对文献计量学进行了描述性分析,以研究科学成果、确定最有影响力的出版物,并确定四个特定知识领域中研究最多和最少的主题。我们采用定量、描述性和相关性研究方法对科学成果进行了分析,其中包括从《科学网》(Web of Science)中提取 7,937 篇文章,并将其分配到三个搜索方程中。我们使用 SciMAT v1.1.04 软件对数据进行了处理,并对科研成果进行了描述性分析,从而绘制出了突出显示研究主题最多和最少的科学家的地图。通过对已发表文章、作者表现、高产期刊和最常被引用文章的分析,我们可以详细了解人工智能和商业领域的主流趋势和方法。分析表明,学术成果发生了重大演变,"价值创造"、"人工智能"、"商业智能"、"电子商务"、"决策 "和 "管理 "等主题在不同时期都成为中心议题,这表明它们的重要性依然存在。此外,我们还注意到 "客户体验"、"聊天机器人"、"物联网 "和 "机器学习 "等新兴主题的出现,这反映了随着时间推移研究关注点的动态和演变。 分析结果对企业政策和战略制定具有重要意义。了解新兴趋势有助于企业做出明智决策,主动适应人工智能和可持续发展领域的变化。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How does artificial intelligence affect the business context? A bibliometric analysis
We conducted a descriptive bibliometric analysis to examine scientific production, identify the most influential publications, and identify the most and least researched topics in four specific knowledge domains. We used a quantitative, descriptive, and correlational research approach to scientific production to carry out the analysis, which involved extracting 7,937 articles from the Web of Science and distributing them into three search equations. Using SciMAT v1.1.04 software, we processed the data and conducted a descriptive analysis of scientific production, enabling the creation of maps highlighting scientists with the most and least researched topics. The analysis of published articles, author performance, most productive journals, and most cited articles provided a detailed view of the dominant trends and approaches in the fields of Artificial Intelligence and business. The analysis showed that there is a significant evolution in the scholarly output, with themes such as "Value Creation", "Artificial Intelligence", "Business Intelligence", "E-Commerce", "Decision Making" and "Management" emerging as central in different periods, indicating their continued importance. Additionally, we note the inclusion of emerging themes like 'Customer Experience', 'Chatbots', 'Internet of Things', and 'Machine Learning', which reflect the dynamics and evolution of research concerns over time.  The results of the analysis have significant implications for business policy and strategy formulation. Understanding emerging trends can help organizations make informed decisions and proactively adapt to changes in the artificial intelligence and sustainability landscape.
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来源期刊
Edelweiss Applied Science and Technology
Edelweiss Applied Science and Technology Multidisciplinary-Multidisciplinary
CiteScore
0.50
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