企业社会责任与演出人员的承诺:赋权与信任是中介

IF 3 Q2 MANAGEMENT
Thuy Giang Thi Giang, L. T. Dung, Huynh Thuy Tien, Chung Tu Bao Nhu
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引用次数: 0

摘要

目的本研究旨在确定企业社会责任(CSR)对打工者在线平台承诺的影响。研究结果研究结果表明,企业社会责任与工人对零工平台的承诺之间的相互作用具有赋权和信任的中介作用。实践意义零工经济是一种新兴的雇佣关系形式,在这种关系中,零工的承诺通常是对平台的承诺,而不是对唯一雇主的承诺。本研究建议,演出平台所有者应改善企业社会责任认知,以提高员工的承诺,并维持其劳动力以吸引新用户。原创性/价值本研究建立了一个新框架来解释企业社会责任与演出工作承诺之间的关系,并进一步评估了赋权和信任这两个中介机制对演出经济平台中演出工人承诺的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Corporate social responsibility and gig worker commitment: empowerment and trust as mediators
Purpose This study aimed to determine the effects of corporate social responsibility (CSR) on gig workers’ commitment to online platforms. Design/methodology/approach The study’s sample consisted of 357 gig workers in Vietnam. The data was analysed using a partial least squares structural equation model (PLS-SEM). Findings The research findings suggested that the interaction between CSR and worker commitment with gig platforms has the mediating role of empowerment and trust. Practical implications The gig economy is an emerging form of employment relationship, in which gig workers’ commitments are usually to the platform rather than to a sole employer. This study suggests that gig platform owners should improve CSR perception to increase employee commitment and maintain their workforce to attract new users. Originality/value This study developed a new framework to explain the relationship between CSR and gig work commitment, and furthermore evaluated the effects of mediating mechanisms of empowerment and trust on gig worker commitment in the gig economy platform.
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来源期刊
CiteScore
5.40
自引率
18.80%
发文量
22
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