利用英语语料库建立基于人工智能的跨语言方面情感分析模型

Jing Chen, Li Pan
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摘要

准确的跨语言方面情感分析方法可以为社交网络、电子商务平台和其他平台提供准确的决策支持,从而为用户提供更高质量的服务。然而,实际数据非常复杂,包含大量冗余信息。在处理这些复杂数据时,现有方法在提取语义关联信息和深度情感特征方面面临挑战。为了解决这些问题,我们提出了一种整合了多通道 XLNet 和 RCNN 的方面级情感分析模型(称为 Multi-XLNet-RCNN)。首先,使用多通道 XLNet(Multi XLNet)网络模型对不同语言进行自回归编码操作,充分提取文本中的上下文信息,更好地描述文本的模糊性。然后,在 RCNN 模块中,将 BiGRU 层输出的上下文特征与预先训练好的输入特征进行串联,以提取更深层次的情感特征。最后,针对从不同语言渠道提取的句子特征中的方面级信息不一致的问题,利用基于方面类交互的多头关注机制,获得给定方面的文本关注情感表示,从而提高方面级情感分类的准确性。实验以 SemEval 2016 提供的公开英文语料库为源语言,以大众点评和京东电商平台上的中文评论数据为目标语言。实验结果表明,所提出的Multi XLNet-RCNN情感分析方法可以实现准确的方面级情感分析,在大众点评和京东电商两组数据上的准确率分别高达0.851和0.792,优于其他高级对比模型。该模型在社交网络和电子商务平台的跨语言分析中具有良好的应用价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An AI based cross‐language aspect‐level sentiment analysis model using English corpus
Accurate cross‐language aspect‐level sentiment analysis methods can provide accurate decision support for social networks, e‐commerce platforms, and other platforms, thereby providing users with higher quality services. However, actual data is very complex and contains a large amount of redundant information. Existing methods face challenges in extracting semantic association information and deep emotional features when dealing with this complex data. To address these issues, an aspect‐level sentiment analysis model (called Multi‐XLNet‐RCNN) is proposed that integrates multi‐channel XLNet and RCNN. First, a multi‐channel XLNet (Multi XLNet) network model is used to perform autoregressive encoding operations on different languages, fully extracting contextual information from the text and better characterizing the ambiguity of the text. Then, in the RCNN module, the contextual features output by the BiGRU layer are concatenated with the pre trained input features to extract deeper emotional features. Finally, in response to the issue of inconsistent aspect‐level information in sentence features extracted from different language channels, a multi head attention mechanism based on aspect class interaction is utilized to obtain a text attention emotion representation for a given aspect, thereby improving the accuracy of aspect‐level emotion classification. The experiment uses the public English corpus provided by SemEval 2016 as the source language, and Chinese comment data on Dianping and JD E‐commerce platforms as the target language. The experimental results show that the proposed Multi XLNet‐RCNN sentiment analysis method can achieve accurate aspect‐level Sentiment analysis, and the accuracy rates on the two data sets of Dianping and Jingdong E‐commerce can be as high as 0.851 and 0.792, respectively, superior to other advanced comparison models. This model has good application value in cross‐language analysis of social networks and e‐commerce platforms.
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