The influence of emotional intelligence and behavioural biases on mutual fund churning frequency: Evidence from India

Behavioural finance invalidates the rationalistic assumptions of the efficient market hypothesis by proposing a realistic explanation for overreaction and underreaction. These phenomena are caused by investors making financial decisions based on their emotions without realizing them. This study attempts to establish the effect of investors' emotional intelligence on behavioural biases, namely, herding, overconfidence bias, and disposition effects, and its consequences for the churning frequency of mutual fund portfolios. This quantitative cross-sectional study was undertaken to collect data from 499 mutual fund investors using a self-administered questionnaire. We found that the disposition effect has a negative impact and that overconfidence bias positively affects the churning frequency of mutual fund portfolios. Furthermore, emotional intelligence, particularly its subconstructs, affects herding bias and overconfidence bias, ultimately impacting the churning frequency of investors. An investor with a higher level of self-motivation is likely to have a disposition effect and herding bias. Investors with disposition impact may be encouraged to reorganize their portfolio if there are any schemes that have been providing negative returns for more than two years or that are not projected to offer significant returns in the future. By understanding how they stack up on each emotional intelligence metric, investors and financial advisors may focus on avoiding the biases that could jeopardize long-term portfolio returns.