{"title":"从计划到实践:从政府指导方针和飓风事件中的实际合作看组织间危机应对网络","authors":"Ly Dinh, Pingjing Yang, Jana Diesner","doi":"10.1111/1468-5973.12601","DOIUrl":null,"url":null,"abstract":"<p>Crisis response involves extensive planning and coordination within and across a multitude of agencies and organisations. This study explores how on-the-ground crisis response efforts align with crisis response guidelines. These guidelines are key to the effectiveness of crisis response. To this end, we construct, analyse and compare emergency response networks by using network analysis and natural language processing methods. Differences between plans and practice, that is, false positives (actions delivered but not prescribed) and false negatives (actions prescribed but not delivered), can impact response evaluation and policy revisions. We investigate collaboration networks at the federal, state and local level extracted from official documents (prescribed networks) and empirical data (observed networks) in the form of situational reports (<i>n</i> = 109) and tweets (<i>n</i> = 28,050) from responses to major hurricanes that made landfall in the United States. Our analyses reveal meaningful differences between prescribed and observed collaboration networks (mean node overlap ~9.94%, edge overlap ~3.94%). The observed networks most closely resemble federal-level networks in terms of node and edge overlap, highlighting the prioritisation of federal response guidelines. We also observed a high ratio of false positives, that is, nongovernmental, nonprofit and volunteer organizations, that play a critical role in crisis response and are not mentioned in response plans. These findings enable us to evaluate the current best practices for response and inform emergency response policy planning.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":null,"pages":null},"PeriodicalIF":2.6000,"publicationDate":"2024-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"From plan to practice: Interorganizational crisis response networks from governmental guidelines and real-world collaborations during hurricane events\",\"authors\":\"Ly Dinh, Pingjing Yang, Jana Diesner\",\"doi\":\"10.1111/1468-5973.12601\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>Crisis response involves extensive planning and coordination within and across a multitude of agencies and organisations. This study explores how on-the-ground crisis response efforts align with crisis response guidelines. These guidelines are key to the effectiveness of crisis response. To this end, we construct, analyse and compare emergency response networks by using network analysis and natural language processing methods. Differences between plans and practice, that is, false positives (actions delivered but not prescribed) and false negatives (actions prescribed but not delivered), can impact response evaluation and policy revisions. We investigate collaboration networks at the federal, state and local level extracted from official documents (prescribed networks) and empirical data (observed networks) in the form of situational reports (<i>n</i> = 109) and tweets (<i>n</i> = 28,050) from responses to major hurricanes that made landfall in the United States. Our analyses reveal meaningful differences between prescribed and observed collaboration networks (mean node overlap ~9.94%, edge overlap ~3.94%). The observed networks most closely resemble federal-level networks in terms of node and edge overlap, highlighting the prioritisation of federal response guidelines. We also observed a high ratio of false positives, that is, nongovernmental, nonprofit and volunteer organizations, that play a critical role in crisis response and are not mentioned in response plans. These findings enable us to evaluate the current best practices for response and inform emergency response policy planning.</p>\",\"PeriodicalId\":47674,\"journal\":{\"name\":\"Journal of Contingencies and Crisis Management\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":2.6000,\"publicationDate\":\"2024-07-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Contingencies and Crisis Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12601\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Contingencies and Crisis Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12601","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
From plan to practice: Interorganizational crisis response networks from governmental guidelines and real-world collaborations during hurricane events
Crisis response involves extensive planning and coordination within and across a multitude of agencies and organisations. This study explores how on-the-ground crisis response efforts align with crisis response guidelines. These guidelines are key to the effectiveness of crisis response. To this end, we construct, analyse and compare emergency response networks by using network analysis and natural language processing methods. Differences between plans and practice, that is, false positives (actions delivered but not prescribed) and false negatives (actions prescribed but not delivered), can impact response evaluation and policy revisions. We investigate collaboration networks at the federal, state and local level extracted from official documents (prescribed networks) and empirical data (observed networks) in the form of situational reports (n = 109) and tweets (n = 28,050) from responses to major hurricanes that made landfall in the United States. Our analyses reveal meaningful differences between prescribed and observed collaboration networks (mean node overlap ~9.94%, edge overlap ~3.94%). The observed networks most closely resemble federal-level networks in terms of node and edge overlap, highlighting the prioritisation of federal response guidelines. We also observed a high ratio of false positives, that is, nongovernmental, nonprofit and volunteer organizations, that play a critical role in crisis response and are not mentioned in response plans. These findings enable us to evaluate the current best practices for response and inform emergency response policy planning.
期刊介绍:
The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.