我是谁?老年景观中护理消费者的身份认同过程和家庭护理者的干预措施

IF 5.7 1区 管理学 Q1 BUSINESS
Julia Rötzmeier-Keuper, Nancy V Wünderlich
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引用次数: 0

摘要

随着人们寿命的延长,对机构养老服务的需求也变得越来越普遍。本研究探讨了老年护理消费者在机构护理环境中的体验,我们将其定义为 "lderscape"(老年景观)--一个由护理市场化所塑造的异质场所。通过对老年护理消费者、其家庭护理人员和专业护理人员进行 24 次深入访谈,我们提出了老年护理消费者在 "老年景观 "中的导航模式和身份认同过程模型。向老年景观的过渡往往迫使老年消费者努力维护自己的身份。市场逻辑和专业护理逻辑所界定的界限要求老年护理消费者在这些限制中游刃有余,有时还要调整自己的身份。因此,出现了独特的导航模式:重建个人联系、重新评估财产、重新考虑活动和重新获得空间。此外,由于家庭照顾者的干预,老年护理消费者的身份保护工作也变得更加复杂。研究结果凸显了家庭照护者对老年消费者身份认同过程的双重影响。根据其动机--如照顾、义务或怀旧--家庭照顾者会采取支持或破坏老年消费者身份认同过程的模式化行动。这项研究为护理机构、家庭护理者和护理消费者提供了宝贵的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Who Am I Here? Care Consumers’ Identity Processes and Family Caregiver Interventions in the Elderscape
With increasing longevity, the need for institutional elderly care has become commonplace. This study explores the experiences of elderly care consumers in institutional care settings, which we define as the “elderscape”—a heterotopic place shaped by the marketization of care. Drawing from 24 in-depth interviews with elderly care consumers, their family caregivers, and professional caregivers, we present a model of elderly care consumers' navigation patterns and identity processes in the elderscape. The transition to the elderscape often compels elderly consumers to strive to preserve their identities. Boundaries defined by market logic and professional care logic require elderly care consumers to navigate these constraints, sometimes adapting their identities. As a result, distinct navigation patterns emerge: rebuilding personal connections, revaluating possessions, reconsidering activities, and reclaiming space. Furthermore, the identity preservation efforts of elderly care consumers are complicated by the interventions of family caregivers. The findings highlight the dual nature of family caregivers' impact on elderly consumers' identity processes. Depending on their motivations—such as care, obligation, or nostalgia—family caregivers engage in patterned actions that either support or destabilize the elderly consumers' identity processes. This research provides valuable insights for care institutions, family caregivers, and care consumers alike.
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来源期刊
CiteScore
12.00
自引率
9.70%
发文量
53
期刊介绍: Journal of Consumer Research, established in 1974, is a reputable journal that publishes high-quality empirical, theoretical, and methodological papers on a wide range of consumer research topics. The primary objective of JCR is to contribute to the advancement of understanding consumer behavior and the practice of consumer research. To be considered for publication in JCR, a paper must make a significant contribution to the existing body of knowledge in consumer research. It should aim to build upon, deepen, or challenge previous studies in the field of consumption, while providing both conceptual and empirical evidence to support its findings. JCR prioritizes multidisciplinary perspectives, encouraging contributions from various disciplines, methodological approaches, theoretical frameworks, and substantive problem areas. The journal aims to cater to a diverse readership base by welcoming articles derived from different orientations and paradigms. Overall, JCR is a valuable platform for scholars and researchers to share their work and contribute to the advancement of consumer research.
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