人工智能在牙科诊所管理中的应用前景

Borisov N.A., Malyavin S.N., Borisova E.G.
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引用次数: 0

摘要

一种快速发展的技术--人工智能--正被积极引入现代人的生活。牙科是人工智能应用前景广阔的领域之一。人工智能可用于提高口腔疾病的诊断、治疗和预防效率。这可以让牙医(包括公立和私立诊所)更高效、更准确地工作。所有牙科疾病的治疗过程都会加快,让患者更加舒适。此外,治疗质量和修复效果也得到了提高。任何一家牙科诊所的主要目标都是提高患者的生活质量。但有时,手机通信和计算机设备的中断、接待员对技术使用的不完全了解以及牙医需要填写的相当多的医疗文件都会对牙科服务的提供产生负面影响。反过来,牙科诊所的管理也简化了。工作目标对圣彼得堡私立和公立牙科诊所的负责人进行调查,了解他们是否准备在本机构使用人工智能,并查阅国内外文献资料,分析在牙科诊所工作中实施人工智能的必要性。材料与方法在圣彼得堡对 6 家私立牙科诊所和 6 家国立牙科诊所的负责人进行了问卷调查,并查阅了过去 5 年俄罗斯和国外的现有科学文献,从而对许多公司和开发商为改善牙科诊所的管理理念和患者服务质量而提供的基于人工智能的程序进行了更全面的评估。结果与讨论在牙科服务管理系统中使用人工智能不仅有助于节省时间和物力,还能为患者预约牙医提供方便,并提高各类牙科服务的质量。结论将人工智能引入牙科诊所管理的前景十分广阔。但要将人工智能融入这一医学领域,还需要继续开展医学和社会学研究,并建立监管框架。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PROSPECTS FOR USING ARTIFICIAL INTELLIGENCE IN DENTAL CLINIC MANAGEMENT
A rapidly developing technology - artificial intelligence - is actively being introduced into the life of modern people. One of the promising areas of its application is dentistry. Artificial intelligence can be used to improve the efficiency of diagnosis, treatment and prevention of oral diseases. This allows dentists, both public and private clinics, to work more efficiently and accurately. The process of treatment of all dental diseases is accelerated, making it more comfortable for patients. In addition, the quality of treatment and prosthetic results improves. The main goal of any dental clinic is to improve the quality of life of patients. But sometimes, interruptions in cellular communications and computer equipment, incomplete knowledge of the use of technology by receptionists, and a fairly large amount of medical documentation that a dentist needs to fill out negatively affects the provision of dental services. In turn, the management of a dental clinic is simplified. Aim of the work. Conduct a survey of the heads of private and public dental clinics in St. Petersburg on the readiness to use artificial intelligence in the institution, as well as a review of domestic and foreign literature sources to analyze the need to implement artificial intelligence in the work of dental clinics. Material and methods. A survey was conducted in St. Petersburg of the heads of 6 private and 6 state dental clinics using a developed questionnaire, as well as a review of available Russian and foreign scientific literature over the past 5 years, which allows for a more complete assessment of the programs based on artificial intelligence offered by many companies and developers to improve the concept of management and quality of patient service in dental clinics. Results and discussion. The use of artificial intelligence in the dental services management system not only helps save time and material resources, but also creates convenience for patients when making an appointment with a dentist, and improves the quality of provision of all types of dental services. Conclusions. The prospects for introducing artificial intelligence into dental clinic management are enormous. But its integration into this area of medicine requires the continuation of medical and sociological research and the creation of regulatory frameworks.
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