Applying the Stimuli-Organism-Response (SOR) Model in Government Institutions to Measure Employee Engagement and Performance: Case Study of The Indonesian Ministry of Finance

This descriptive-quantitative research through a survey aims to prove whether the Stimuli-Organism-Response (SOR) model can be applied to government institutions, and to test whether there are differences among categories of Ministry of Finance (MoF) employees. Questionnaires were sent to all MoF employees by online using the MoF Forms, but only 3,009 respondents returned the questionnaire and 3,000 were processed because 9 respondents gave the same response to all questionnaire items. Analyses were carried out using descriptive analysis and MANOVA, while hypothesis testing was carried out using Partial Least Square method. The research results show that organizational values, employee engagement and individual factors have a significant influence on employee engagement and performance, which also proves that the SOR model can also be applied to government institutions. From the MANOVA method, it is proven that there are differences between length of service, age, gender and echelon I units regarding the values of the Ministry of Finance. Meanwhile, for individual factors and conservative variables, only the Gen X category that are different from the category of Gen Y, while the other categories are not different.