团队层面的人力资源实践与团队参与：团队层面心理资本的中介作用

IF 2.7 3区管理学 Q2 INDUSTRIAL RELATIONS & LABOR

Employee Relations Pub Date : 2024-07-08 DOI:10.1108/er-08-2022-0370

Muhammad Farrukh, Saman Attiq, Muhammad Rafiq, Ali Raza, Nabeel Younus Ansari

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引用次数: 0

摘要

目的虽然高绩效工作实践对促进个人层面成果的重要性已得到充分证明，但团队层面对高绩效工作实践的认知如何影响团队层面的成果却没有得到很好的研究，尤其是在酒店业。研究结果研究结果表明，在高绩效工作实践存在的情况下，一线服务员工拥有较高的心理资源，并且在执行组织任务时更加投入。原创性/价值酒店管理层应从高绩效工作实践中获益，以增强员工对服务组织的依恋，从而表现出工作投入度。

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Team-level HR practices and team engagement: mediating role of team-level psychological capital

Purpose

Although the importance of high-performance work practices to foster individual-level outcomes is well documented, how team-level perception of HPWPs impacts team-level outcomes is not well researched, particularly in the hospitality sector. To fill this research gap, the role of team-level perception of HPWPs in fostering team engagement through team psychological capital is investigated.

Design/methodology/approach

A survey was conducted using a structured questionnaire.

Findings

The study findings suggest that in the presence of HPWPs, front-line service employees have high psychological resources and are more engaged in performing their organizational tasks.

Originality/value

The hotel management should benefit from high-performance work practices to enhance employees' attachment with their service organizations for exhibiting work engagement.

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来源期刊

Employee Relations Multiple-

CiteScore

6.50

自引率

8.80%

发文量

期刊介绍： ■Communication, participation and involvement ■Developments in collective bargaining ■Equal opportunities ■Health and safety ■HRM ■Industrial relations and employment protection law ■Industrial relations management and reform ■Organizational change and people ■Personnel and recruitment ■Quality of working life