调查 "临时工 "工作幸福感的主要因素

IF 2.7 3区 管理学 Q2 INDUSTRIAL RELATIONS & LABOR
Anjali Tiwari, Saleena Khan, Renju Chandran, Alok Tewari
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引用次数: 0

摘要

设计/方法/途径为了创建一个概念模型,首先对 21 名送货员进行了访谈,并对收集到的数据进行了仔细研究。随后,向 493 名外卖配送员发放了调查问卷,询问他们对可能影响其幸福感的工作因素的看法。作者使用 AMOS 和 SPSS 对收集到的数据进行了研究。声音、认可、职业发展、工作满意度和工作尊严的缺失导致了工人的不快乐。定性分析结果得到了定量分析结果的支持。此外,公司政策调节了缺乏发言权、缺乏职业发展、缺乏工作满意度和缺乏工作幸福感之间的关系。 原创性/价值 据作者所知,这是首次使用混合方法确定导致外籍家政工人工作不幸福因素的研究之一。本研究的独创性还在于确定了公司政策对工人缺乏发言权、缺乏职业发展、缺乏工作满意度和缺乏职场幸福感之间关系的调节作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Investigating the primary factors of work happiness in gig workers

Purpose

This study dwells into the crucial aspects of gig workers' jobs that are absent, with specific focus on the work life of food delivery workers (FDWs) and how it impacts their work happiness.

Design/methodology/approach

To create a conceptual model, 21 delivery workers were first interviewed, and the data gathered were scrutinized. Subsequently, a questionnaire was sent to 493 delivery partners, probing about their opinions of work factors that could affect their level of happiness. The collected data were put to study by the authors using AMOS and SPSS.

Findings

Five missing work components were revealed by qualitative investigation. The absence of voice, recognition, career growth, work satisfaction, and dignity at work contributed to unhappiness of the workers. The qualitative analysis was supported by quantitative findings. Additionally, company policy moderated the relationship between absence of voice, absence of career growth, absence of job satisfaction and absence of work happiness.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies using a mixed-method approach to identify factors contributing to the unhappiness of FDWs in work. The originality of this study also lies in establishing the moderating influence of company policy on the relationship between the absence of voice, absence of career growth, absence of work satisfaction and absence of workplace happiness among the workers.

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来源期刊
Employee Relations
Employee Relations Multiple-
CiteScore
6.50
自引率
8.80%
发文量
69
期刊介绍: ■Communication, participation and involvement ■Developments in collective bargaining ■Equal opportunities ■Health and safety ■HRM ■Industrial relations and employment protection law ■Industrial relations management and reform ■Organizational change and people ■Personnel and recruitment ■Quality of working life
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