57 职业卫生领导技能:有效沟通、情商和管理冲突

IF 1.8 4区 医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH
Joy Erdman, Celia Booth
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引用次数: 0

摘要

哈佛大学、卡内基基金会和斯坦福研究中心的研究发现,85% 的职场成功归功于人际交往技能(也称为软技能),只有 15% 的工作成功来自技术(硬技能),你知道吗?(参考文献:https://stlpolished.com/eight-essential-soft-skills-for-career-success/)。本职业发展课程(PDC)将帮助您磨练领导力的人际交往技能,特别强调有效沟通、情商和冲突管理。通过讲座和小组讨论相结合的方式,学员将有机会比较领导力人员技能的好坏,互相帮助解决工作问题,并制定领导力人员技能行动计划。如果学员愿意,可以在课程开始前提交一个或多个问题,但这不是必须的。为保密起见,学员提交的信息将酌情进行消毒处理。虽然我们将重点关注三种人际交往技能--有效沟通、管理冲突和情商--但学员会发现,其他技能,如解决问题、管理团队、时间管理、适应能力、创造力、在压力下工作等,也将融入到课程中。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
57 Occupational hygiene leadership skills: communicating effectively, emotional intelligence, and managing conflict
Did you know that research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center found that 85 percent of workplace success is attributed to people skills (also called soft skills), and only 15 percent of job success comes from technical (hard) skills? (Ref: https://stlpolished.com/eight-essential-soft-skills-for-career-success/). This professional development course (PDC) will help you hone your leadership people skills, with special emphasis on communicating effectively, emotional intelligence, and managing conflict. Using a combination of lecture and group discussion, attendees will get the opportunity to compare good and bad leadership people skills, help each other solve work issues and develop a leadership people skills action plan. If attendees desire, they will be allowed to submit one or more problems/questions prior to the course, but this will not be required. Input will be sanitized for confidentiality, as appropriate. While we will be focusing on 3 people skills --Communicating Effectively, Managing Conflict, and Emotional Intelligence -- attendees will find that other skills, such as problem solving, managing teams, time management, adaptability, creativity, working well under pressure, etc., will be woven into the course.
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来源期刊
Annals Of Work Exposures and Health
Annals Of Work Exposures and Health Medicine-Public Health, Environmental and Occupational Health
CiteScore
4.60
自引率
19.20%
发文量
79
期刊介绍: About the Journal Annals of Work Exposures and Health is dedicated to presenting advances in exposure science supporting the recognition, quantification, and control of exposures at work, and epidemiological studies on their effects on human health and well-being. A key question we apply to submission is, "Is this paper going to help readers better understand, quantify, and control conditions at work that adversely or positively affect health and well-being?" We are interested in high quality scientific research addressing: the quantification of work exposures, including chemical, biological, physical, biomechanical, and psychosocial, and the elements of work organization giving rise to such exposures; the relationship between these exposures and the acute and chronic health consequences for those exposed and their families and communities; populations at special risk of work-related exposures including women, under-represented minorities, immigrants, and other vulnerable groups such as temporary, contingent and informal sector workers; the effectiveness of interventions addressing exposure and risk including production technologies, work process engineering, and personal protective systems; policies and management approaches to reduce risk and improve health and well-being among workers, their families or communities; methodologies and mechanisms that underlie the quantification and/or control of exposure and risk. There is heavy pressure on space in the journal, and the above interests mean that we do not usually publish papers that simply report local conditions without generalizable results. We are also unlikely to publish reports on human health and well-being without information on the work exposure characteristics giving rise to the effects. We particularly welcome contributions from scientists based in, or addressing conditions in, developing economies that fall within the above scope.
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