旅行团成员烦恼(GPT-MHs)的原因:量表开发与验证

IF 7.3 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Tien-Ming Cheng, Wei-Hsiang Lien, Yu-Ling Chang
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引用次数: 0

摘要

在团体包价旅游过程中,团员可能会遇到一些负面的旅游经历,从而产生烦恼。因此,本研究建立了 GPT-MHs 的概念和量表。在定性研究方面,研究 1 访谈了 25 名曾经参加过团体旅游的团员。通过内容分析,我们总结了六个 GPT-MH 维度:安全、目的地、旅游、交通、住宿和饮食麻烦。在定量方面,研究 2 和研究 3 分别对 357 名和 366 名经历过短途游和长途游的参与者进行了访谈。测试结果证实,GPT-MHs 量表由六个维度的 20 个项目组成。研究 4 以 376 名有团体包价旅游经历的团员为样本,验证了 GPT-MHs 的结果。研究结果为 GPT-MHs 提供了一个测量工具,并扩展了现有的旅游麻烦知识。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Causes of group package tour member hassles (GPT-MHs): Scale development and validation

During group package tours, hassles may occur when group members are exposed to negative travel experiences. Therefore, this study utilized to establish the concepts and scales of GPT-MHs. For the qualitative aspect, 25 tour members who had previously participated in group package tours were interviewed in Study 1. We summarized six GPT-MH dimensions through content analysis: safety, the destination, tours, transportation, accommodations, and dietary hassles. For the quantitative aspect, 357 and 366 participants who had experienced short- and long-distance tours were interviewed in Studies 2 and 3, respectively. The test results confirm that the GPT-MHs scale comprised 20 items on six dimensions. Study 4 was conducted with a sample of 376 tour members with group package tour experience to validate the consequences of GPT-MHs. The findings can provide a measurement instrument for GPT-MHs and extend the existing knowledge of hassles in the tourism field.

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来源期刊
CiteScore
15.60
自引率
3.40%
发文量
99
审稿时长
59 days
期刊介绍: Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.
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