基于技术辅助学习的高校企业软件培训设计指南

Sophie Heim, Mayumi Egawa, A. Hein, Holger Wittges, Helmut Krcmar
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引用次数: 0

摘要

企业软件(ES)领域对未来合格劳动力的需求日益增长,学生应为此做好准备。然而,由于企业软件的复杂性,许多讲师缺乏将企业软件切实融入教学活动的技能。为解决这一问题,必须对企业软件培训进行全面研究,整合相关人员的观点。因此,以技术为媒介的学习(TML)研究领域提供了有价值的概念。在本文中,我们首先根据相关文献,确定并提出了技术中介学习(TML)绩效的五个主要概念。其次,我们介绍了在 ES 公司 SAP 的全球学术联盟计划中开展的一项单一案例研究的结果。该项目旨在通过讲师向学生展示 ES 的实际应用。与以往研究不同的是,我们考虑了学生的观点,并纳入了培训讲师的讲师和主题专家(SMEs)的观点,从而形成了一个全面的概述。基于从 TML 文献和案例研究中获得的启示,我们提出了 ES 培训的设计指南,其中考虑到了 TML 概念、参与者的观点和培训方面。我们的研究结果凸显了 TML 在高等教育设计 ES 培训的实际环境中的普遍适用性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Design Guidelines for Enterprise Software Training in Higher Education Based on Technology-Mediated Learning
There is an increasing demand for a qualified future workforce in the enterprise software (ES) domain, for which students should be prepared. However, due to the complexity of ES, many lecturers lack the skills to practically integrate ES into their teaching activities. ES training must be investigated holistically to address this issue, integrating the perspectives of the involved actors. Therefore, the research field of technology-mediated learning (TML) offers valuable concepts. In this paper, we first identify and present five main concepts of TML performance based on related literature. Second, we present findings from a single-case study conducted within the global academic alliance program of the ES company SAP. The program’s objective is to demonstrate the practical application of ES to students through lecturers. Unlike previous research, we consider the students’ perspective and incorporate the viewpoints of lecturers and subject matter experts (SMEs) who train the lecturers to create a comprehensive overview. Based on the insights from TML literature and the case study, we present design guidelines for ES training that take into account TML concepts, actors’ perspectives, and training aspects. Our findings highlight the universal applicability of TML in the practical context of designing ES training in higher education.
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