Investigation of the applicability of internet-based approach to subjective tinnitus.

Background: To ensure that subjective tinnitus patients develop positive attitudes toward tele-audiology.

Aims/objectives: This study investigates the appropriateness of the internet-based software in patients with subjective tinnitus.

Material and methods: Patients between the ages of 19 and 59 applying to the clinic with the subjective tinnitus filled in Tinnitus Handicap Index (THI) and Coronavirus Anxiety Scale (CAS). Visual Numeric Scale (VNS) was applied to the patients to complaint of tinnitus. Parameter measurements related to hearing and tinnitus were performed clinically. After the evaluations, 54 participants were divided into two groups to receive the 'Basic Information Material Service' (BIMS) face-to-face and online. Afterwards, THI and VNS were used to determine the current status.

Results: There was no significant difference between the groups that received BIMS with 2 different methods (p > .05). A significant difference was found in the scores before and after BIMS in terms of THI and VNS (p < .05). A strong negative correlation was found between the duration of tinnitus and the change in THI. In addition, there is a stronger-negative relationship between the number of centers consulted and the informational benefit revealed by the scales.

Conclusions and significance: Online intervention is as effective as face-to-face interaction in the management of tinnitus.